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Manager - Business Excellence

Work Setup: Onsite/Hybrid

Work Schedule: Shifting/Night Shift

Work Location: Bridgetowne, QC

Requirements:

  • Bachelors Degree
  • 2 to 3 years in current job level, more than 5 years if AM post for promotion
  • Experience with either: Operations Excellence, Business Excellence, Continuous Improvement
  • If with Lean Six Sigma Belt, it’s an advantage

Key Responsibilities:

  • Lead process improvement projects using Lean Six Sigma methodologies
  • Analyze operational performance and identify optimization opportunities
  • Develop dashboards, reports, and performance insights for stakeholders
  • Facilitate root cause analysis and corrective action planning
  • Partner with Operations, Quality, Training, and Support Functions to improve business outcomes
  • Monitor project benefits realization and sustainment

What this application asks

workable

First name, Last name, Email, Phone, Education, Experience, Resume, How did you know about this position?, How many months of BPO experience do you have?, What is your highest educational attainment?, Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?

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