Manager, Business Intelligence and Reporting

Manager, Business Intelligence and Reporting

The Manager, Business Intelligence and Reporting will lead the development of analytical capabilities and business insights that support seller growth, operational effectiveness, and strategic decision-making. This role will own key business domains and analytical frameworks, translate complex business problems into actionable insights, and partner closely with cross-functional leaders to identify opportunities, diagnose performance gaps, and drive sustainable business impact.

Key Responsibilities:

Analytics and Insights:

· Lead end-to-end analytics for key Marketplace business domains, identifying business opportunities, performance gaps, and root causes through data-driven analysis.

· Develop analytical frameworks to understand seller performance, seller lifecycle, and overall business performance.

· Translate complex and ambiguous business questions into structured analytical approaches, hypotheses, and actionable recommendations.

· Conduct deep-dive analyses to identify trends, drivers, and opportunities, and translate findings into clear business actions.

Analytics Solutions & Visualization

· Lead the development of scalable dashboards, reporting solutions, and self-service analytics using tools such as Looker, Tableau, or Power BI.

· Drive automation and simplification of recurring reporting and analytical processes to improve efficiency and reduce manual work.

· Ensure analytical solutions are designed for scalability, usability, and consistent adoption across stakeholders.

Data & Analytics Governance:

· Ensure metric definitions, and analytical methodologies are consistent and reliable across reporting and business reviews.

· Identify data gaps and work cross-functionally to develop solutions that improve data availability and analytical capabilities.

· Establish best practices for data validation, analytical methodology, and reporting governance.

Stakeholder Management:

· Serve as a strategic analytics partner to business leaders, challenging assumptions and using data to influence business decisions.

Required Skills and Qualifications:

· Bachelor's degree in Business Analytics, Statistics, Economics, or a related quantitative or technical field.

· 5–10 years of progressive experience in Business Intelligence, Business Analytics, Data Analytics, or a related field, with experience in e-commerce, marketplace, or other data-driven business environments.

· Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, develop analytical approaches, and translate data into actionable business insights.

· Strong proficiency in SQL and business intelligence tools such as Looker, Tableau, or Power BI, with the ability to independently develop and validate analytical solutions.

· Experience developing analytical frameworks, dashboards, reporting solutions, and scalable self-service analytics.

· Strong understanding of data modeling, data quality, metric definitions, and analytical methodologies.

· Demonstrated ability to influence cross-functional stakeholders and communicate complex analytical findings clearly to both technical and business audiences.