Manager, Business Operations Eye Clinic (4390)

Position Summary:

The Manager of Business Operations – Eye Clinic oversees the daily operational, financial, and administrative functions of Trinity Oral & Facial Surgery, Trinity Regional EyeCare, and Vision Galleria. This role provides leadership and guidance for support staff, manages business office workflows including billing and scheduling, and ensures efficient, consistent practice operations across multiple clinic locations. Working closely with providers and administrative leaders, the manager helps optimize operational processes, maintain regulatory compliance, and support a high-performing, patient-focused care environment. Through collaboration, organization, and clear communication, the position fosters positive working relationships with providers, staff, and patients while supporting sustainable clinic operations.

Key Responsibilities:

• Provide daily operational leadership for assigned clinics, ensuring efficient workflows and high quality patient service.
• Supervise clinic support staff, including performance management, scheduling, training, and development.
• Oversee business office activities such as billing, coding coordination, insurance workflows, and revenue cycle processes.
• Monitor practice performance metrics and implement process improvements to support financial and operational goals.
• Collaborate with providers, administrative leaders, and cross functional teams to address operational needs and maintain continuity of services.
• Support scheduling operations, appointment optimization, and electronic records processes to enhance patient access and experience.
• Ensure compliance with Trinity Health policies, regulatory requirements, and best practice standards within all assigned clinic sites.