Manager, Business Planning and Financial Management - Revised

The City Operations team is seeking a Manager of Business Planning and Financial Management to play a pivotal, dual-faceted role within the Parks and Roads Services (PARS) Branch. Reporting to the General Supervisor, Financial Management and Procurement, you will serve as a vital member of the Section Extended Leadership Team, co-creating the strategic direction of the Branch while driving the day-to-day human, technical, and operational systems of your unit. Working within an integrated business model, you will lead a high-performing team of 8-10 professionals, including various analysts and clerks, to deliver top-tier business planning, budgeting, financial reporting, analytics and performance reporting.

As a trusted advisor privy to highly confidential information, you will partner closely with the PARS Leadership Team—including the Branch Manager, Directors, and General Supervisors—to steer financial stewardship and risk management. You will be accountable for overseeing capital and operating budgets, tracking Enterprise Performance Management KPIs, and utilizing data analytics to support executive decision-making. By building strong relationships across the City and ensuring robust financial governance, you will foster a transparent, highly engaged work group that operates with the full trust and confidence of the City Operations Leadership Team (COLT).

What will you do?

• Partner with sections to coordinate and consolidate the Branch Action Plan and Annual Service Plan (ASP), ensuring branch business strategies align directly with the City’s Strategic Planning Framework
• Oversee the data tracking, narrative development, and monthly reporting for Enterprise Performance Management KPIs and Branch Risk Management mitigation strategies
• Lead the development, oversight, and execution of the 4-year capital and operating budgets, including managing supplemental adjustments, developing alternate funding strategies, and coordinating directly with Corporate Finance
• Act as an advanced technical expert providing financial analysis, business case development, costing support, and data analytics (such as dashboards) to guide section-specific projects and senior leadership decision-making
• Provide support to the branch in its various reporting, dashboarding, and analytical requirements
• Create and maintain a branch-wide system of governance for policy development, section work-planning processes, and Council reporting to ensure alignment with corporate outcomes and transparent work systems
• Establish accurate customer billing and credit memo processes while driving strict quality assurance control activities, including operational audits, compliance reviews, and procedural alignment
• Directly oversee recruitment, employee onboarding, competencies development, and the overall performance management process (including performance appraisals and Performance Improvement Plans) for a team of 8-10 FTEs
• Exemplify the City Operations vision and Corporate Leadership Principles, actively monitoring staff engagement and implementing action plans to foster communication, integration, and creative problem-solving
• Monitor budget requirements and operational issues, providing the General Supervisor with timely notifications, risk analysis, and proposed solutions for critical or sensitive challenges
• Coordinate with the Department Strategy Section (DSS) to deliver corporate initiatives while ensuring the entire unit adheres strictly to OH&S, ENVISO, Procurement, and all other City policies