Manager, Business Process Expert Team (Customer Experience)

In this role, you will lead a team of professionals responsible for designing, optimizing, and governing end-to-end Order-To-Cash (OTC) processes that enable scalable, efficient, and digitally-enabled operations across the international supply chain. You will collaborate closely with subject matter experts (SMEs), data & analytics, technology teams (e.g. RPA, EDI), and business leaders to ensure processes are fit-for-purpose, future-oriented, and aligned to strategic objectives. This is a highl…