Manager, Clinical Safety and Quality |Coeur d’Alene, ID|Full-Time|Work Life Balance| Loan Repayment|

About the role:

The Manager of Clinical Safety and Quality leads Heritage Health's organization-wide system for identifying, evaluating, reducing, and learning from risks that may cause patient harm. This clinical leadership role builds reliable safety processes across all locations, promotes a just and learning culture, coordinates clinical risk-management activities, ensures that safety events and near misses produce timely corrective action and measurable system improvement, and supports clinical quality improvement initiatives. The position works across clinical operations, quality improvement, compliance, credentialing, peer review, care management, population health, pharmacy, health information technology, and patient experience.??This is a provider position, with equal split time to fill this administrative role and to see patients as a provider, with specific focus on closing quality care gaps.

We Exist to Improve Life

The Manager of Clinical Safety and Quality supports Heritage Health’s mission to “improve life” by promoting safe, high-quality, patient-centered care across the organization. Through proactive risk management, continuous quality improvement, and a culture of accountability and learning, this role helps prevent patient harm, strengthen clinical processes, and improve health outcomes. By balancing clinical leadership with direct patient care, the position also addresses gaps in care, ensuring patients receive the appropriate services and follow-up needed to support their overall health and well-being.

What You'll Love About Working Here:

Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.

Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.

Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.

Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.

Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.

Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You

Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.

Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.

Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.

Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.

Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.

Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.

Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.
CME: $3,000 & 40 hours annually (pro-rated for part-time)

License Reimbursement: Includes professional licenses, Idaho controlled substance, & DEA registration.