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Goodwill Columbus

Manager, Community Integration I (TCE)-70000000

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Community Integration Manager
Pay: $23.00/hourLocation: In PersonSchedule: Full-Time, Exempt
Build Lives of Possibility and Purpose
At Goodwill, our mission is to help people build lives of possibility and purpose. Every day, we create opportunities for individuals to gain independence, strengthen community connections, and achieve their personal goals.
As a Community Integration Manager, you'll play a key role in bringing that mission to life. You'll lead a dedicated team that supports individuals with developmental disabilities as they build meaningful relationships, develop new skills, participate in their communities, and discover their full potential.
This is more than a management position. It's an opportunity to make a lasting impact while leading a team committed to person-centered support, inclusion, and empowerment.
If you're an experienced leader who thrives in a dynamic environment and is passionate about helping others succeed, we'd love to meet you.

What You'll Do
Lead & Develop Your Team

Recruit, train, coach, and support Community Coordinators, Direct Care Staff, and Floaters
Foster a positive, accountable, and person-centered team culture
Provide ongoing performance feedback, professional development, and supervision

Drive Community Inclusion

Build and maintain partnerships with local businesses, volunteer organizations, and community groups
Support individuals in developing skills, relationships, and meaningful community connections
Promote opportunities that encourage independence, informed choice, and self-advocacy

Ensure High-Quality Services

Monitor programs to ensure services are safe, inclusive, and aligned with individual goals
Ensure compliance with state, federal, and organizational standards
Support continuous improvement efforts and best practices

Coordinate Daily Operations

Oversee participant transportation and ensure safe, reliable travel experiences
Collaborate with families, providers, and interdisciplinary teams
Assist with scheduling, staffing coverage, and operational needs as they arise

Manage Resources

Oversee participant funds and activity budgets
Ensure accurate financial documentation and responsible use of resources

Provide Direct Support When Needed

Step in to transport participants, provide staffing coverage, or assist during emergencies
Support staff and participants through unexpected or challenging situations

What You'll Bring
Required Qualifications

Associate's or Bachelor's degree in a related field preferred
Experience working with individuals with developmental or intellectual disabilities preferred
Previous supervisory, leadership, or team management experience
Strong communication, organizational, and decision-making skills
Ability to coach, motivate, and develop employees
Strong problem-solving skills and the ability to remain calm under pressure
Flexibility and adaptability in a fast-paced environment
Knowledge of state and federal regulations related to developmental disability services
Ability to obtain and maintain all required certifications
Ability to pass a DOT physical examination or obtain physician clearance for transportation duties

Work Environment
This role combines office, program site, and community-based work environments.
You may regularly work in:

Community organizations and volunteer sites
Recreational facilities
Retail and business locations
Animal shelters and nonprofit organizations
Other community settings that support participant engagement

Expect:

Moderate noise levels
Frequent movement between locations
Exposure to varying weather conditions during community activities

Physical Requirements
The successful candidate must be able to:

Walk, stand, bend, and move frequently throughout the day
Assist individuals with mobility, hygiene, and behavioral support needs
Lift, transfer, or support up to 100 pounds with assistance when necessary
Use a computer and other technology for documentation, scheduling, and communication
Safely operate agency vehicles and transport participants

See also

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