Manager, Community & Social Impact

What does the Manager, Community & Social Impact do at Swire Coca-Cola?The Manager, Community & Social Impact leads the enterprise strategy, governance, and growth of the company’s employee volunteer programs. This role is ideal for an experienced community or social impact professional with demonstrated experience independently leading complex, multi-stakeholder programs from strategy through execution, measurement, and improvement across multiple locations or business units. Serving as a key leader, this role translates organizational priorities into scalable programs that drive employee engagement, strengthen community impact, and advance company reputation across multiple markets. The position provides dotted-line leadership, prioritization, coaching, and work direction to the Community and Social Impact Analyst and leads a network of more than 70 Community Champions across the organization. The role directs annual campaign strategies and oversees employee volunteer engagement, leadership service projects, volunteer platform strategy, impact measurement, and community storytelling. Acting as the primary business owner for employee volunteerism, this role partners with senior leaders, Communications, customers, employees, and nonprofit organizations to drive participation, measure outcomes, identify opportunities for growth, and ensure alignment with broader business and social impact objectives.Responsibilities:

Lead the enterprise employee volunteerism strategy and annual operating plan, establishing participation and engagement objectives, developing the measurement framework, evaluating program effectiveness, identifying opportunities for growth, and providing strategic recommendations.
Provide cross-functional strategic leadership to the Community Champion Committee and articulate a compelling vision for purpose-driven engagement to build organizational capability through recruitment, onboarding, training, communications, recognition, leadership development, and ongoing support.
Set priorities and provide dotted-line leadership to the Community and Social Impact Analyst while delegating and overseeing program administration, data management, and project execution.
Lead the strategy and enterprise activation of key annual campaigns including establishing campaign objectives, driving adoption and participation, overseeing communications, and partnering activations.
Identify opportunities to streamline processes, strengthen stakeholder engagement, and enhance company image and reputation in partnership with the Public Relations & Government Affairs team.
Lead the vision, program design, and delivery of the annual Community Champion Summit and high-visibility volunteer experiences for company leaders, team summits, customers, nonprofit partners, and key stakeholders.
Oversee Benevity volunteer platform strategy, governance, adoption, and enterprise-wide user experience.
Develop and lead the volunteer and community impact storytelling strategy by identifying meaningful employee, stakeholder, and program stories.

Requirements:

Bachelor's Degree in communications, public relations, community relations, nonprofit management, corporate social responsibility, or a related field. required
4+ years of progressively responsible experience in community relations, employee volunteerism, corporate social impact, employee engagement, nonprofit partnerships, communications, or a related field, including demonstrated leadership or management responsibility required
2+ years Independently leading complex, multi-stakeholder programs from strategy through execution, measurement, and improvement, with accountability for enterprise-level outcomes required
1+ years Experience delivering programs across multiple locations, regions, or business units required
1+ year Leading through others, including coaching, delegation, prioritization, accountability, and influencing cross-functional teams or employee networks required
Experience with a workplace giving or volunteer management platform such as Benevity, or a comparable system

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