Manager, Content Management & Technical Writing
Summary
Manages a team that researches business licenses, verifies data, and maintains a knowledge base and website content for Wolters Kluwer’s clients.
The Manager provides day-to-day oversight to a team of content managers, verification team members, and customer service operations associates charged with conducting advanced business license research and verifications to develop and further our internal knowledge and to ultimately support both our internal and external clients. The Manager also develops our website content and ensures that our knowledge base is shown in the most effective manner reaching the broadest possible audience. In con…