Manager, Creative Services
The opportunity
The Manager, Creative Services will report to the Lead Manager, Creative Services and will be required to work in our headquarters in Winston-Salem, NC. This position will be responsible for managing the development of brand differentiated creative for consumer-centric packaging, digital assets, in-store efforts, etc. for all U.S. based Gildan Retail brands in all channels.
The role
Manage the intake, prioritization, planning, and execution of creative projects across packaging, PDP imagery, digital assets, photography, e-commerce content, and marketing materials. Partner with stakeholders to establish timelines, identify requirements, manage project risks, and ensure deliverables are completed on time, within scope, and aligned with business objectives.
Drive efficient project workflows, resource planning, and workload management. Identify process improvements when applicable, and champion software, tools, processes and best practices that increase team efficiency and visibility.
Partner with Brand, Product, Packaging Engineering, Photography, and Digital teams to align priorities, communicate project status, and ensure successful execution.
Lead the project intake and creative brief process, ensuring objectives, deliverables, timelines, and requirements are clearly defined to support effective project execution.
Ensure all creative work aligns with brand guidelines, marketing objectives, and quality standards across all channels and consumer touchpoints.
Coordinate with external agencies and vendors to support project execution, manage deliverables, and ensure work meets project requirements and quality expectations.
Provide day-to-day guidance and support to direct reports, helping prioritize work, solve challenges, and maintain high-quality execution.
The requirements
6+ years in creative management, brand marketing, or omni-channel role.
Bachelor's degree.
Key Competencies
Excellent project management and problem solving skills to accomplish goals and manage several key projects/initiatives simultaneously
Requires strong timeline management abilities in order to meet critical deadlines, as well as strong interpersonal skills and writing skills.
Ability to evaluate creative and ensure it is brand right
Excellent communication skills – both verbal and written
Results-driven
Keen attention to detail and deadlines
Strong leadership and influence skills. Demonstrate collaborate first mindset.
Ability to manage and develop teams/direct reports. Previous people leadership experience preferred.