Manager, Credit Documentation

Operating in the UAE for over 50 years

CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

You will supervise the team responsible for documentation, fit-to-lend checks, mortgage execution, and document safekeeping, ensuring all activities meet agreed service standards (SLAs). You will foster a proactive culture to achieve excellent results through effective management and mentoring. Address problems and assess ideas to reach shared objectives. Collaborate with stakeholders to develop best practices for banking operations and offer guidance on documentation for compliance and legal aspects of facility disbursement.

Roles and Responsibilities:

Ensure quality asset management by:

• Ensuring Credit Middle Office policies and procedures of the Bank are strictly followed in line with the Bank’s Credit policies and as per relevant guidelines of UAE Central Bank and Government.
• Adhering to UAE laws and regulations regarding all collaterals and the legality of documents used in coordination with the legal department.
• Reviewing and ensuring drafting of facility offer letters and loan agreements are as per Credit application approved by the required delegation authority and also in line with the documentation SOPs for all Wholesale Banking credit facilities including conventional and Islamic accounts – which will cover new to bank, renewal, and amendment requests.
• Ensuring documentation procedures are followed in the finalization of facility offer letters, loans documentation, collateral documentation, and other required documents by covering all the legal aspects.
• Ensuring the fit-to-lend checks are carried out as per the documentation procedure and all collateral documentation including mortgages are executed, conditions precedent met, etc., as per Credit approval before authorizing CMO limits and collateral management unit to release limits.
• Ensuring all deferrals approved by Credit are communicated to CMO limits and collateral management unit for tracking. Also, periodic follow-up to make sure those deferrals and deficient documents are cleared on a timely basis to keep the facility documentation perfected to mitigate credit and legal risk. As and when required, inform management with the current status along with action taken.
• Ensuring lodgement and safekeeping of facility documentation happen on a timely basis and vault operation is carried out as per the safekeeping policy in the documentation SOP.
• Ensuring periodic inspections are carried out to check the tangible collateral including bank’s liens are registered with respective authorities as per the statutory requirement.
• Ensuring all required approvals are in place before authorizing any release of original documents or securities.
• Ensuring the team duties are executed to ensure quality and minimize potential loss. Continuously monitor the efficiency of the workflow of the team to ensure timely preparation and execution of documents within agreed turnaround time as specified in the SLAs.
• Constantly reviewing day-to-day functions of the team and ensuring all activities are performed as per policies and procedures.

In general:

• Manage, develop skills, provide required training, give empowerment, and motivate staff to ensure team objectives are met, including staff’s individual goals.
• Measure and monitor the standard processing time and transaction volumes. Bring improvement to productivity through benchmarking.
• Maintain KPI and balanced scorecard for staff including due recognition for good performers.
• Prioritize and allocate the daily work for officers and senior staff to ensure the timely completion of the work processes to support the department head in achieving the departmental objectives.
• Ensure all related MIS reports (SLA, TAT, activity report, transaction report, operations risk, internal control checklist, etc.) are completed and submitted as per stipulated timelines.