Manager, Cross-Border & FX Payments

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Cross-Border & FX Payments based in Canada.

This role offers the opportunity to own the execution and growth of a cross-border payments and foreign exchange business within a fast-growing fintech environment. You will translate strategic priorities into initiatives, roadmaps, key performance indicators, and measurable commercial outcomes. A major focus will be driving growth in foreign exchange revenue, payment volume, customer adoption, repeat usage, and revenue per customer. You will also shape product strategy, optimize pricing and unit economics, and strengthen relationships with banking and payment partners. Working as a hands-on individual contributor, you will influence teams across Product, Engineering, Marketing, Sales, Finance, Operations, Risk, and Compliance without relying on direct authority. This position is ideal for a commercially minded payments professional who combines analytical depth, strategic thinking, and strong execution skills.

• Own the execution of the cross-border payments and foreign exchange strategy, translating priorities into clear initiatives, roadmaps, Key Performance Indicators (KPIs), and measurable business outcomes.
• Drive growth across foreign exchange revenue, cross-border payment volume, customer penetration, repeat usage, and revenue per customer while identifying opportunities to expand payment corridors, currencies, payment methods, and customer use cases.
• Develop commercialization and customer adoption initiatives in partnership with Marketing, Sales, and Customer Success, including customer segmentation, positioning, demand generation, expansion opportunities, and value propositions.
• Own and continuously improve foreign exchange pricing and economics by balancing customer competitiveness, adoption, revenue growth, and margins.
• Analyze FX spreads, transaction economics, customer price sensitivity, competitive positioning, and corridor-level performance to identify opportunities for improved unit economics.
• Evaluate pricing optimization, liquidity strategies, wholesale FX procurement, partner economics, and other mechanisms that can strengthen profitability as the business scales.
• Shape the cross-border and FX product roadmap as the payments subject-matter expert, partnering with Product and Engineering to prioritize opportunities based on customer needs, commercial impact, operational efficiency, and strategic value.
• Develop business cases and requirements and support new payment capabilities from concept through launch, commercialization, and customer adoption.
• Manage key banking, foreign exchange, and cross-border payment partnerships, including partner performance, economics, service levels, capabilities, and roadmap discussions.
• Evaluate potential new partners and infrastructure to improve payment coverage, customer experience, economics, and operational resilience.
• Lead complex cross-functional initiatives across Product, Engineering, Marketing, Sales, Customer Success, Finance, Operations, Risk, and Compliance.
• Establish alignment around priorities, dependencies, timelines, and outcomes while independently moving initiatives from strategy through implementation.
• Use customer insights, payment data, product performance, and market trends to identify opportunities, build business cases, inform investment decisions, and measure results.
• Provide senior leadership with clear performance updates, recommendations, and decision points.
• Partner with Risk and Compliance to ensure new products, payment corridors, partnerships, and commercialization strategies appropriately address Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), sanctions, payments, financial, and operational requirements.

Requirements

• Significant professional experience in cross-border payments, foreign exchange, treasury, transaction banking, fintech, payment infrastructure, or a closely related field.
• Deep understanding of international payment flows, including correspondent banking, payment networks, settlement, liquidity, and foreign exchange conversion.
• Strong knowledge of FX pricing, spreads, wholesale currency procurement, liquidity management, and hedging concepts.
• Experience developing, scaling, or commercializing payments or FX products, ideally within a fintech, payments company, bank, or platform serving small and medium-sized businesses.
• Strong commercial and analytical mindset, with experience owning revenue targets, business performance, product economics, or a Profit and Loss (P&L).
• Demonstrated ability to use data to identify opportunities, develop business cases, prioritize investments, and measure commercial results.
• Experience working closely with Product and Engineering teams to influence roadmaps and bring payment capabilities to market.
• Proven experience managing banking, payment network, FX provider, or other strategic financial-services partnerships, including evaluating partner performance and commercial economics.
• Strong understanding of regulatory, compliance, and risk considerations associated with cross-border payments.
• Exceptional cross-functional leadership and communication skills, with the ability to influence senior stakeholders without direct authority.
• Ability to move comfortably between strategic planning and detailed execution while maintaining focus on measurable outcomes.
• Strong ability to simplify complex payments, financial, and technical concepts for technical, commercial, and executive audiences.
• Sound commercial judgment, analytical problem-solving skills, and a strong sense of ownership.

Benefits

• Opportunity to take significant ownership of a strategic cross-border payments and foreign exchange business.
• Fully remote work from Canada.
• Opportunity to influence product strategy, commercialization, pricing, partnerships, and business growth.
• High-impact role within a technology and fintech environment.
• Cross-functional collaboration with Product, Engineering, Marketing, Sales, Customer Success, Finance, Operations, Risk, and Compliance teams.
• Opportunity to work on payment products addressing important financial and cash-flow challenges for small and medium-sized businesses.
• Exposure to international payments, foreign exchange, payment infrastructure, strategic partnerships, and financial technology.
• Collaborative environment that values customer impact, quality, urgency, and ownership.
• Inclusive workplace where diverse backgrounds, experiences, and perspectives are welcomed.
• Accommodation available throughout the recruitment process in accordance with applicable accessibility legislation.
• Compensation determined based on the successful candidate’s knowledge, skills, experience, and overall alignment with the role.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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