Manager

Key Responsibilities:

* Supervise and manage the daily operations of the business.

* Lead, coach, and motivate employees to achieve operational excellence.

* Recruit, interview, train, and evaluate staff in collaboration with the Human Resources department.

* Prepare employee work schedules and ensure adequate manpower planning.

* Handle customer feedback, complaints, and service recovery professionally.

* Monitor staff performance and implement continuous improvement initiatives.

* Ensure compliance with workplace safety regulations and company policies.

* Maintain inventory control and oversee procurement of operational supplies.

* Prepare operational reports and recommend strategies to improve business performance.