About Us:

Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency.

Job Description:

Role: Manager Customer Success & Business Development

Experience: 4+Years

Location: Udaipur, Banglore

Key Responsibilities:

· Identify and pursue potential leads and opportunities within the target market segments. Use market research and industry knowledge to identify prospects.

· Develop and execute strategies to drive business growth, including setting sales targets, developing market penetration plans, and establishing key performance indicators.

· Create and manage solutioning and pitch decks to effectively present the company's offerings to clients. Collaborate with the technical team to ensure solutions align with client needs.

· Build and maintain strong relationships with existing clients. Understand their needs and work towards delivering value-added solutions.

· Identify opportunities for upselling and cross-selling additional products or services to existing clients. Maximize revenue potential from each client relationship.

· Leverage your extensive experience in IT Customer Solutions Group, Sales, and Business Development to drive success in this role. Stay updated with industry trends and emerging technologies.

Requirements

· Proven track record in business development, with at least 5 years of experience in a similar role.

· Strong understanding of the IT services and consulting ecosystem, including global outsourcing models, offshore delivery centers, and enterprise migration programs.

· Proven experience in digital transformation with focus on data engineering, application modernization, Agentic AI, and cost optimization strategies for enterprise clients.Well-versed on SDLC and deep understanding on emerging trends in Software industry.

· Excellent communication, negotiation, and interpersonal skills.

· Demonstrated ability to build and maintain relationships with clients and partners.

· Experience in lead generation, marketing, and sales strategy development.

· Previous experience in a "growth escalator" role, contributing significantly to revenue growth.

· Willingness to travel as needed for client meetings and industry events.

· Proven track record of achieving and exceeding sales targets.

Benefits