Manager - Data Strategy and Analytics
Role: Manager, Data Strategy & Analytics Reports to: Director, Data Strategy & Analytics Status: Full Time, Regular Division: Enercare Home and Commercial Services Location: Birchmount (Markham)Compensation: $84,264 - $130,609Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.Summary:
Reporting to Director, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. Partnering with various lines of business, the Senior Manager, Data Strategy & Analytics will provide leadership and guidance to drive business values, enhance data analytics, understand the complexity of business operations, and help leverage the data to develop comprehensive reporting solutions, incl. Dashboards, harmonized KPIs, other value driven analytics.Accountabilities:
Lead and develop a team of data analysts and developers to deliver high-quality analysis and clear, actionable insights.
Build, own, and manage governed data products on a medallion (Bronze/Silver/Gold) foundation, so KPIs are defined once and trusted enterprise-wide.
Maintain and manage existing operational/transactional reporting to ensure continuity of business while modernizing toward the target state.
Deliver analytics across call center, back office, product, and financial reporting.
Help shape the data strategy and architecture roadmap and guide its implementation.
Lead high-profile analyses to an executive-ready standard and present to leadership as required.
Communicate effectively to all levels of leadership, surfacing risks, dependencies, and trade-offs clearly.
Champion a governed operating model with the business and IT for ownership, quality, and change control.
Apply an agile mindset to prioritize, sprint, and deliver incremental data products.
Ensure data products and code are documented, reducing SME key-person risk.
Mentor the team, stay current on emerging trends, and perform other related duties as assigned.
Qualifications:
2+ years of people-management experience building and leading a high-performing analytics team.
5+ years in an analytics environment with proven value-creation outcomes.
Experience building and managing data products (medallion/lakehouse; KPI standardization and semantic modeling); transforming raw data into trusted, analysis-ready data sets using dbt, Fabric, or equivalent.
Experience with data governance and metadata management (e.g., Microsoft Purview or equivalent)
Analytics experience across call center, back office, product, and financial reporting.
3–5 years hands-on with Power BI and Azure / Microsoft Fabric.
2+ years leading enterprise-scale data strategy initiatives across teams.
Experience with machine learning, statistical analysis, and data mining.
Strong grounding in agile methodology.
Proven stakeholder management experience, building trusted relationships across business, IT, and leadership
Excellent communication and influencing skills across all levels of leadership.
Proven ability to manage competing priorities and drive projects to completion.