Manager, Denials Operations

The Manager of Denials Operations is responsible for day-to-day supervisory oversight and operational execution of technical and coding denial management functions within the Revenue Cycle department. Reporting to the Director of Denials Management, this role leads a team of denial specialists and coordinators focused on resolving technical and coding-related claim denials across all payer types, facilities, and service lines.

This is a hands-on management role that requires equal command of billing operations and coding fundamentals. The Manager keeps denial queues moving, ensures appeal deadlines are met, drives root cause analysis back to the source, and develops staff to perform at a consistently high level. While the Director carries strategic accountability for the full denial program, the Manager is the operational engine who makes it run.