Manager – Deposit Team Head, Transactional Banking Unit, Operations & IT

CTBC Bank Co., Ltd., Hong Kong Branch

Responsibilities:

• Ensure all transactions are processed accurately and in a timely manner;
• Handle daily operations in relation to retail banking transactions including cash withdrawal and deposit, fund transfers, time deposit application, FPS transactions and cheque clearing etc.
• Review and monitor electronic clearing systems;
• Handle enquiries from customers and business units;
• Cooperate with relevant departments to strengthen operational efficiency and ensure the works are conducted in compliance with related rules and regulations;
• Provide training to the team and drive for continuous improvement;
• Prepare regular reports and performance reports for management review;
• Perform system UAT and participate projects and other ad hoc duties as assigned by supervisor / Management.

Requirements:

• Bachelor degree or above;
• At least 10 years of relevant deposit experience in commercial banking industry;
• Familiar with HKICL cheque clearing, auto-clearing systems and FPS real-time payment infrastructure;
• Pleasant personality with good interpersonal and communication skills;
• Able to work independently as well as in a team and provide professional advice;
• Proficient in MS Word, Excel and Powerpoint;
• Good command in written and spoken English and Chinese, especially Mandarin;
• Immediate availability is preferred.