Manager - Enterprise Strategy & Transformation

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

Overview

Wingstop is seeking a Manager, Enterprise Strategy & Transformation to play a pivotal role in establishing and operationalizing our newly formed Transformation Office. Reporting to the Senior Director, Enterprise Strategy & Transformation, this role will help build the processes, governance, and operating rhythms needed to translate enterprise strategy into measurable business outcomes.

As the project lead for Wingstop's enterprise transformation portfolio, this individual will bring structure, visibility, and accountability to the organization's highest-priority initiatives. Working cross-functionally with business leaders, the Manager will establish project management frameworks, align stakeholders on priorities and milestones, identify risks and dependencies, and drive disciplined execution from planning through implementation.

This is a hands-on, highly collaborative role with a unique opportunity to help build a new enterprise capability from the ground up. The ideal candidate brings a combination of strategic thinking, strong program management expertise, and an entrepreneurial mindset. Success requires the ability to navigate ambiguity, influence without direct authority, and balance long-term transformation objectives with the practical execution needed to deliver meaningful, sustainable business impact.

Responsibilities
• Design, launch and run the Transformation PMO, including governance, intake and prioritization processes, standard tools, templates and reporting.
• Maintain the integrated enterprise roadmap and portfolio view of transformation initiatives, including scope, milestones, owners, dependencies, resources and status.
• Run the operating rhythm for the portfolio, including steering committees, workstream check-ins and executive status reviews.
• Produce clear, concise portfolio dashboards and executive updates for the Chief Transformation Officer, Senior Director and Executive Leadership Team (ELT).

• Lead cross-functional workstreams from kickoff through implementation, partnering with leaders in Marketing, Operations, Finance, Technology, Development, Supply Chain, People and International.
• Translate strategic priorities into detailed project charters, work plans, success metrics and accountabilities.
• Proactively identify risks, issues and interdependencies; drive resolution and escalate with recommended options when needed.
• Hold workstream owners accountable to commitments while maintaining strong, collaborative relationships.
• Establish project and program management standards and coach initiative leaders on effective execution.
• Capture lessons learned and continuously improve how the PMO operates.
• Track progress against KPI’S, timing and deliverables.
• Support the annual strategic planning process and quarterly business reviews with analysis, materials and logistics.

WHAT YOU’LL NEED

Education & Experience
• Bachelor’s degree in Business Administration, Management, Finance, Strategy, or a related field.
• 5–7 years of experience in project management, program management, business transformation, strategy development, or management consulting.
• Demonstrated experience leading complex, cross-functional initiatives from planning through execution.
• Experience establishing or improving PMO processes, governance, reporting, and project management frameworks.
• Strong business acumen with the ability to translate strategic priorities into actionable plans and measurable business outcomes.
• Experience influencing stakeholders and driving accountability across teams without direct authority.
• Strong analytical, problem-solving, communication, and executive presentation skills.

Tools & Technical Capabilities
• Proficiency in Microsoft Office, particularly PowerPoint and Excel, for executive reporting, business analysis, and presentations.
• Experience with project and portfolio management tools such as Smartsheet, Microsoft Project, Asana, Monday.com, or similar platforms.
• Experience developing project dashboards, tracking KPIs, and reporting on milestones, risks, dependencies, and business outcomes.

Preferred Qualifications
• MBA or advanced degree in Business Administration, Strategy, or a related discipline.
• Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar project/program management certification.
• Experience supporting enterprise transformation, organizational change, or large-scale strategic initiatives.

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS:

• Unlimited paid time off for exempt employees

• One paid volunteer day of your choice

• Competitive bonus structure for eligible roles

• Team member stock purchase plan

• Health savings or flexible spending account options

• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)

• Comprehensive medical, dental, and vision benefits

• Basic life and AD&D insurance provided

• Pet insurance

• Education Assistance

• Wellness reimbursement program

• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

• Lunch provided every Tuesday and Thursday in office

• Discount on Wingstop gift cards

• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.