Manager, Expert Insights, Enablement

You will serve as the regional owner of Analyst enablement across APAC, taking on onboarding delivery, program design, stakeholder partnership, and ongoing learning initiatives for Singapore-based Analyst teams. You'll be the primary onboarding facilitator and learning partner for Singapore-based Analysts during a critical growth period. You'll provide real-time support during APAC business hours, identify regional learning needs, drive continuous improvement initiatives, and partner closely with local leadership to ensure Analyst readiness, performance, and long-term scalability. You'll operate with a high degree of autonomy, balancing strategic program ownership with day-to-day delivery, and help establish the foundation for long-term enablement support in APAC.

Responsibilities

• Lead and facilitate onboarding programs for Singapore-based Analysts, including live training sessions, hands-on activities, and cohort management
• Serve as the primary real-time coaching resource during APAC business hours
• Manage Analyst ramp progression and flag performance concerns to local leadership with recommended interventions
• Design, build, and iterate on onboarding curricula and enablement frameworks tailored to the APAC Analyst organization
• Identify regional performance gaps and translate them into targeted learning solutions
• Drive at least one strategic enablement initiative or onboarding improvement project per quarter
• Partner with APAC leadership, frontline managers, and subject matter experts to align learning priorities with business needs
• Collaborate with EMEA and US Enablement counterparts to ensure consistency of programs and knowledge transfer across regions
• Influence onboarding and development strategy without direct authority
• Develop and deliver ongoing learning programs, upskilling initiatives, and role-specific development opportunities for tenured Analysts
• Create scalable learning resources including playbooks, guides, refreshers, and recordings
• Own the APAC enablement support ticket queue, resolving requests and escalations within agreed SLA windows
• Ensure operational continuity during APAC business hours, reducing dependency on US and EMEA-based resources

Requirements

• 5–8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment
• Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs
• Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority
• Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences
• Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently
• Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously
• Capable of establishing scalable enablement practices and potentially building out a regional enablement team as the organization grows
• Experience in B2B, SaaS, financial services, or professional services environments
• Familiarity with sales methodologies, account management frameworks, or client and analyst lifecycle models
• Experience developing enablement materials including training decks, guides, playbooks, and LMS content
• Comfort using data and feedback to iterate on programs and demonstrate enablement impact
• Prior experience supporting or leading enablement in a regional or multi-time-zone context