Manager, Facilities

Job Purpose
The Manager, Facilities will manage day to day administrative, facilities and/or transportation operations of the department, ensuring efficient execution of processes, effective team supervision, and achievement of operational targets in alignment with company policies and standards.

Duties & Responsibilities

Oversee day-to-day administrative, facilities and/or transportation operations of onsite location(s)
Develop and implement administrative policies and SOPs and continuously drive improvement initiatives
Manage office supplies, asset inventory, space planning, and workplace services
Supervise front office, housekeeping, security, and support staff
Ensure statutory compliance with local government and labor regulations
Manage contracts, renewals, and service-level agreements (SLAs)
Prepare and control annual administrative budgets
Lead facility operations including maintenance, repairs, utilities, and infrastructure, including coordinating with landlords, building management, and local authorities++-
Oversee HVAC, electrical, plumbing, fire safety systems, and building compliance
Ensure preventive maintenance programs are implemented effectively
Manage EHS (Environment, Health & Safety) standards
Conduct risk assessments and ensure business continuity readiness
Oversee employee transportation operations and vendor performance as needed
Manage fleet operations, route optimization, and cost control
Ensure transport compliance with local regulations
Monitor driver performance, safety standards, and vehicle maintenance
Handle transport-related incident management and escalation
Implement efficiency improvements and reporting mechanisms
Lead and mentor admin, facilities, and transport teams
Collaborate with HR, Finance, IT, and Operations for integrated site management
Present operational reports and cost analysis to senior management
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

Bachelor’s Degree in Facilities Management, Engineering, Business Administration or related field
5-8 years’ experience working in facilities management or a related role required
2-3 years’ experience supervising staff or vendors
Strong knowledge of building systems, maintenance, workplace services, safety, and vendor management required
Experience overseeing and maintaining operational budgets
Prior experience managing operational improvements and service delivery
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction

Working Conditions

Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress
Work Environment: The noise level in the work environment is usually minimal

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.