Manager
Company Overview
FGE Control Pte Ltd is a Development and Engineering Company specializing in marketing high-technology equipment and packages for local and international markets. We build strong partnerships by providing reliable support to help customers run their businesses efficiently.
Job Summary
Coordinate and drive cross-functional projects between HQ Japan and FGE Control Pte Ltd, manage after-sales services, provide technical sales support, and develop business workflows to enhance customer satisfaction and sales growth.
Responsibilities
- Coordinate and lead project execution between HQ Japan and FGE Control Pte Ltd to ensure alignment and timely delivery of business activities
- Plan, launch, and manage Marine and Plant after-sales service operations to maintain high customer satisfaction and service quality
- Develop and optimize accounts, sales management processes, and business workflows to improve operational efficiency
- Integrate business management frameworks and standardize processes to enhance consistency and overall performance
- Collaborate with Sales, Engineering, Manufacturing, IT, and other departments to support seamless project delivery and service execution
- Provide technical sales support and develop tailored solution proposals for ship owners, ship management companies, shipyards, and plant customers
- Drive retrofit projects by managing planning and execution to meet customer requirements and improve product offerings
- Gather market intelligence and customer feedback to identify needs and propose product and service improvements
- Identify and engage potential customers to create new sales opportunities for Japan HQ products and FGE services
Required competencies and certifications
- Minimum 3 years of experience in sales, technical sales, or after-sales service within marine equipment, industrial equipment, or plant-related industries
- Minimum 3 years of overseas work and management experience
- Experience in launching an overseas entity or new business
- Native proficiency in Japanese
- Business-level proficiency in English
- Experience in customer negotiations and project management
- Ability to take ownership of business start-up and business process improvement initiatives