Manager Field Operations
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Description
Role Overview:
The Manager – Operations will report to the Director of Operations and be responsible for the effective execution and monitoring of digital micro-school and InSchool projects. This includes field operations management, team supervision, coordination with internal departments, and support for special projects.
Key Responsibilities:
- Plan, launch, and manage digital micro-schools in various cities.
- Coordinate with Area Heads and provide necessary support from Head Office
- Participate in all Area review meetings to ensure smooth operations.
- Coordinate with M&E, training, learning, assessment, procurement, and finance
teams to ensure smooth project execution.
- Conduct regular field visits to assess progress, identify challenges, and provide
solutions.
- Coordinate between field and technical teams to resolve implementation issues.
- Monitor in-app analytics (F2B, Kitkit School, etc.) and track project performance via
dashboards.
- Ensure proper functioning of hardware/software between the Head Office and the Areas.
- Participate in SMC/community meetings to support program sustainability and the on-ground team.
- Share ideas for potential program scale-up.
- Submit monthly progress reports with challenges and recommendations.
- Participate in Area and facilitator weekly meetings to review progress and share
ideas for improvements.
Requirements
Qualifications & Experience:
- Education: Bachelor’s degree in social sciences, Education, or Management
(Master’s preferred).
- Experience: Minimum 5 years in project implementation, preferably in education or
non-profit sector.
Required Skills:
- Strong communication skills (oral and written)
- Ability to build and maintain positive relationships
- Attention to detail and analytical thinking
- Strong problem-solving and decision-making skills
- Proficiency in Microsoft Office and comfort with digital tools