Manager - Flight Ticketing & Visa
Handle domestic and international flight reservations and ticketing.
Search and compare flight schedules, fares, and availability.
Issue, reissue, modify, and cancel flight tickets as per customer requirements.
Handle ticket refunds, cancellations, and schedule changes.
Coordinate with airlines, travel partners, and customers for booking-related queries.
Provide accurate information on fares, baggage allowances, travel rules, and ticket conditions.
Manage last-minute bookings and travel changes efficiently.
Maintain booking records and ensure all ticketing documentation is accurate.
Follow up on pending bookings, payments, refunds, and confirmations.
Ensure compliance with company travel policies and airline guidelines.
Provide excellent customer service and resolve booking-related issues promptly.