Manager Food Safety & Quality Assurance

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

What you will do

Food Safety & Quality Management

• Ensure compliance with FDA, USDA, local regulations, customer specifications, and internal food safety and quality standards.
• Manage the food safety program, ensuring effective FDA FSMA preventive controls and proper record-keeping.
• Provide technical expertise in HACCP, food safety, sensory evaluations, and quality assessments.
• Conduct monthly food safety assessments, microbiological testing, and review HACCP logs.
• Use checklists to ensure consistent food safety program compliance.
• Support leadership in audit readiness and coach staff for inspections.
• Supervise pest control and related services, investigate food safety issues, and provide customer updates.
• Perform product and service quality checks and collaborate with teams to sustain the food safety program.
• Build strong relationships with stakeholders, suppliers, customers, and regulatory authorities.

Reporting

• Monitor and prepare reports for the food safety and quality system.
• Input monthly data into the company portal and maintain updated documentation.
• Collect and track food safety and quality documents like environmental monitoring, sanitation, and safety performance.

Leadership

• Communicate effectively with all levels of staff and maintain a positive, proactive approach.
• Work efficiently in fast-paced environments, demonstrating initiative and independence.
• Analyze food safety and quality reports and take corrective actions.
• Recruit, train, and evaluate food safety staff.
• Support company initiatives like HACCP, Lean Manufacturing, and Global Quality Standards.

Knowledge, Skills and Experience

• Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology or related fields.
• Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP)
• Five or more years of experience in Food Safety roles with a minimum of 2 years management experience.
• Technical proficiency in the areas such as of food microbiology, food chemistry, food safety, and food regulations.
• Proven understanding of government regulations in relation to food processing as FDA FSMA, Current Good Manufacturing Practices (cGMP), HACCP regulations and USDA.
• Proven analytical and leadership skills.
• Strong interpersonal and communication skills.
• Be a collaborative leader who inspires, manages, coaches and respects people.
• Excellent verbal, written and organizational skills that combines with an aptitude for multi-tasking.
• Kknowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud based systems.