Manager

Job Summary

Manage and oversee residential, commercial, and common area cleaning operations, ensuring staff deployment, scheduling, quality control, customer service, and workplace safety are effectively executed.

Responsibilities

• Lead and coordinate cleaning operations across multiple sites to ensure consistent service quality and safety compliance
• Deploy and supervise cleaning staff to optimize workforce efficiency and meet operational demands
• Develop and manage work schedules to ensure timely completion of cleaning tasks
• Conduct regular site inspections to monitor cleaning standards and implement corrective actions as needed
• Communicate effectively with team members and stakeholders to coordinate operations and resolve issues
• Address operational challenges independently to maintain smooth cleaning service delivery
• Apply planning and coordination skills to enhance workflow and resource allocation
• Provide customer service support to address client concerns and improve satisfaction

Required competencies and certifications

• Minimum 3 years of relevant experience in cleaning or housekeeping operations
• Experience in supervising and managing cleaning staff
• Customer service experience