Manager - Gaming Special Projects (Gaming Product Development)

Position Summary

Primary Responsibility

• Explore new gaming products and technology. Conduct due diligence by way of trade exhibitions and other gaming establishments.
• Research and form insights that improve the customer experience using technological advancements.
• Analyze and formulate ideas that deliver customer improvements using successful use cases.
• Connect with and steer internal departments to develop budgets that advance new developments and upgrades to existing areas.
• Establish strong relationships with product vendors that encourage competitive advantages.
• Pilot the creation of initial gaming product prototypes for internal testing.
• Analyze feedback from CEM & Ops team, and form logical arguments that support improvement methods.
• Test and evaluate POC status and update findings to executives.
• Collaborate with cross-departments to ensure the best-in-class customer experience.
• Ensure products are verified and meet regulatory approval standards. If needed ensure GLI or BMM testing before launch.
• Support the delivery of V2028 in hardware and software solutions.

Requirements

• Explore new gaming products and technology. Conduct due diligence by way of trade exhibitions and other gaming establishments.
• Research and form insights that improve the customer experience using technological advancements.
• Analyze and formulate ideas that deliver customer improvements using successful use cases.
• Connect with and steer internal departments to develop budgets that advance new developments and upgrades to existing areas.
• Establish strong relationships with product vendors that encourage competitive advantages.
• Pilot the creation of initial gaming product prototypes for internal testing.
• Analyze feedback from CEM & Ops team, and form logical arguments that support improvement methods.
• Test and evaluate POC status and update findings to executives.
• Collaborate with cross-departments to ensure the best-in-class customer experience.
• Ensure products are verified and meet regulatory approval standards. If needed ensure GLI or BMM testing before launch.
• Support the delivery of V2028 in hardware and software solutions.