Manager General Trading
1. JOB DESCRIPTION
- Identifying and reaching out to potential customers, conducting sales, and providing customer support through offline and online channels.
- Achieving sales targets, market coverage, and growth as outlined by the sales department.
- Create and maintain product backlogs and user stories
- Daily trading responsibilities (including product and portfolio execution)
- Supervise a sales team to achieve sales targets of trade business
- Provide continuous motivation and coaching to the team
- Identify market opportunities and develop strategies and tactics for business
- Provide supportive rational forecast and control the costing budget
- Develop and maintain close relationship with external customers and internal partners
- Direct all primary sales activities
- Present, promote and sell the companys different to existing and prospective customers
- Analyse customers/ distributors needs and the potential for growth within targeted regions
- Follow up on customer leads through calls and visits to ensure product visibility
- Follow up on customer orders and requests to ensure customer satisfaction and product growth
- Ensure collection of all monies owed by customers
- Handling customer complaints and addressing any issues that arise during customer interactions.
- Reporting on market conditions, proposing solutions, and strategies to boost sales. Advising superiors on targets, pricing, and market trends.
- Product hunting skills
- Undertaking other tasks as assigned by superiors.
- Provide direction for the e-commerce marketing team regarding key products/lines to push throughout all marketing channels
- Responsible for goal setting, managing performance, hiring staff, coaching and developing staff to promote both individual and team success
- Monitor Market Structure and Regulatory changes
- Experienced with the routing capabilities of wholesalers, exchanges and ECN's
- Strong organizational skills and pro-active problem-solving skills
- Monitor and provide information on any counterfeits and any other bad business practices affecting the companys product performance and growth