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DHL

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Manager, HR Business Partner

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Role Purpose
To serve as a trusted advisor to business leaders, driving people strategies that support business growth and organizational effectiveness. To lead the full employee lifecycle, foster a high-performance culture, leverage data, and digital tools to enhance decision-making, and ensure an outstanding employee experience.
Key Responsibilities
Business Partnership
Partner with business leaders to understand organizational priorities and develop HR solutions aligned with business objectives.
Translate business strategy into people initiatives that drive performance, engagement, and talent development.
Provide proactive guidance on workforce planning, organizational development, and change management.
Talent & Employee Experience
Manage the employee lifecycle from onboarding to offboarding.
Drive employee engagement, retention, and a positive workplace culture.
Support talent management, succession planning, and leadership development initiatives.
Data, Digitalization & AI
Use people analytics, workforce data, and AI-enabled tools to generate insights and support business decisions.
Promote digital HR solutions, process automation, and continuous improvement initiatives.
Ensure high-quality HR data and effective utilization of HR systems and technology.
HR Governance & Operations
Ensure compliance with company policies, employment legislation, and HR governance requirements.
Partner closely with HR Centers of Expertise and Shared Services to deliver effective HR support.
Monitor and improve HR service delivery and employee experience.

Qualifications & Experience
Bachelor's degree or above in Human Resources, Business, or a related discipline.
8+ years of progressive HR experience, preferably within an international organization.
Proven business partnering experience supporting leaders in a dynamic environment.
Strong stakeholder management, influencing, and communication skills.
Experience leading change and organizational transformation initiatives.

Key Competencies
Strong business acumen and strategic thinking.
Data-driven mindset with strong analytical skills.
Digital fluency and familiarity with AI, HR technologies, and automation tools.
Excellent communication and presentation skills in both English and Mandarin Chinese.
Ability to work effectively across cultures, functions, and matrix organizations.
Continuous improvement mindset with a passion for innovation and the future of work.

See also

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