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Manager Human Resources Shared Services

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Role Purpose

The Manager - Payroll & Shared Services will be responsible for leading payroll operations, employee lifecycle administration, HR shared services, statutory compliance, HRMS governance, and employee support services across TATA Realty & Infrastructure Limited. The role will ensure accurate and timely payroll processing, process standardization, compliance adherence, operational excellence, and continuous improvement in HR service delivery.

Key Responsibilities

1. Payroll Management
  • Ensure accurate and timely processing of monthly payroll for all employees across locations.
  • Validate payroll inputs including salary revisions, incentives, reimbursements, variable pay, full & final settlements, and statutory deductions.
  • Coordinate with payroll vendors and finance teams for seamless payroll execution.
  • Manage payroll audits and reconciliations.
  • Ensure compliance with income tax provisions and support annual tax declarations and submissions.
  • Drive payroll process improvements and automation initiatives.
2. HR Shared Services Operations
  • Lead end-to-end employee lifecycle processes including:
    • Onboarding
    • Employee data management
    • Confirmation processes
    • Transfers and promotions
    • Separation management
    • Full & Final settlements
    • Exit documentation
  • Establish and monitor Shared Service Centre SLAs and turnaround times.
  • Develop standardized HR processes and governance frameworks.
  • Ensure superior employee experience through efficient service delivery.
3. Statutory Compliance & Governance
  • Ensure compliance with:
    • Provident Fund (PF)
    • Employee State Insurance (ESI)
    • Professional Tax (PT)
    • Labour Welfare Fund (LWF)
    • Income Tax requirements
    • Applicable labour laws
  • Coordinate statutory filings, returns, inspections, and audits.
  • Maintain employee records and statutory documentation.
  • Ensure HR operations comply with organizational policies and regulatory requirements.
4. HRMS & Digitization
  • Act as the process owner for HRMS modules related to payroll and employee lifecycle management.
  • Drive digitization and automation initiatives across HR operations.
  • Ensure data integrity and accuracy within Oracle HCM/SAP/HRMS platforms.
  • Generate HR operational dashboards and reports for leadership review.
  • Partner with technology teams for system enhancements and process optimization.
5. Employee Service Delivery
  • Manage employee queries related to payroll, taxation, benefits, and HR operations.
  • Ensure adherence to defined service standards.
  • Build mechanisms for faster query resolution and employee satisfaction.
  • Drive continuous improvement initiatives within HR Shared Services.
6. Vendor & Stakeholder Management
  • Manage relationships with payroll vendors, background verification agencies, and other HR service providers.
  • Coordinate with Finance, Legal, Internal Audit, and business teams on shared operational matters.
  • Monitor vendor performance and service quality.
7. Reporting & Analytics
  • Prepare and present payroll and HR operations MIS reports.
  • Analyze trends relating to:
    • Headcount
    • Attrition
    • Employee movements
    • Payroll costs
    • Compliance metrics
  • Support budgeting and workforce planning exercises through operational data insights.

See also

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