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Manager I&C International (ID 1188)

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  • Responsible for complete Installation & Commissioning (I&C) and service activities for the assigned region.

  • Handle initiation, planning, execution, monitoring, and successful closure of Installation & Commissioning projects (including UAT).

  • Ensure customer handling and customer delight throughout the project lifecycle.

  • Manage and ensure timely closure of service activities, including:

    • Service calls

    • AMC (Annual Maintenance Contracts)

    • PM (Preventive Maintenance)

  • Plan and manage resources for I&C and service operations.

  • Handle spare parts sales related to service activities.

  • Support and drive AMC sales for existing customers.

  • Ensure pending payment collection from customers in the assigned region.

  • Coordinate and report regularly to the Head Office (HO) team.

  • Work closely with internal teams, including:

    • Mobile Robots I&C engineers

    • Robotics software team

    • HODs and Managers

  • Interact with external stakeholders such as customers, plant heads, and operations heads.

  • Report directly to the Senior Manager – I&C (Mobile Robots Department).



Requirements

  • Hands-on exposure to Siemens PLC programming.

  • Hands-on exposure to Mitsubishi PLC programming.

  • Knowledge of PLC and SCADA systems (Siemens & Mitsubishi).

  • Basic working knowledge of SolidWorks.

  • Strong understanding of Mechatronics systems.

  • Result-driven mindset with focus on timely delivery.

  • Strong leadership qualities to manage teams and field engineers.

  • Good analytical and problem-solving skills.

  • Ability to work effectively as a team player.

  • Strong relationship management and communication skills for customer and stakeholder interactions.



Skills

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