Manager(IC)/Senior Seller Consultant, Existing Seller Management, ESG Team - Wuhan

We are looking for a Senior Seller Consultant (IC) with a solid foundation in cross-border e-commerce to activate and accelerate growth for high-potential sellers. This role is execution-focused — owning a portfolio of hi-potential sellers, building trust-based relationships, and driving consistent platform improvement through structured, data-driven seller engagement.

Key Responsibilities

· High potential Seller Portfolio Management: Own and manage a portfolio of high-potential sellers. Conduct regular seller check-ins, diagnose performance gaps, and implement targeted action plans to accelerate GMV growth and platform adoption.

· Data-Driven Performance Tracking: Monitor seller-level KPIs on a regular cadence. Identify underperformance early, diagnose root causes, and drive corrective actions in collaboration with sellers and internal teams.

· Category & Market Insights: Share relevant category trends, platform updates, and best practices with sellers. Help sellers identify in-demand assortment opportunities and align their offerings to customer demand signals.

· Escalation & Cross-functional Coordination: Identify seller issues that require internal escalation (e.g., compliance, fulfillment, listing quality) and coordinate with relevant teams to resolve them efficiently.

Requirements

· Bachelor's degree in Business, E-commerce, Operations, or a related field

· At least 2 years of experience in seller management, account management, e-commerce operations, or a related field

· Familiarity with cross-border e-commerce marketplace dynamics, platform operations, and seller growth levers

· Strong execution discipline — ability to manage a large seller portfolio with consistent follow-through and attention to detail

· Data literacy — comfortable working with seller performance data to identify trends, gaps, and opportunities

· Clear and effective communicator — able to build trust with sellers and work collaboratively with internal teams

· Self-motivated with a proactive, growth-oriented mindset

· Fluency in both English and Mandarin Chinese

This position is also open in Xiamen/Wuhan/Changsha/Ningbo/Qingdao/Chengdu/Nanjing/Shanghai.