Manager II (226 Days) REVISED
Posted Updated
Description
- Supervise and manage the work activities of assigned employees, this includes interviewing, hiring, training employees, and maintaining a high-quality staff; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; performance decisions for the employees; and providing ongoing development, training and coaching.
- Oversee complaint investigation process and manage investigative intake, which includes assessing reports from multiple platforms, analyzing the potential risk impact, and assigning cases for investigation in a case management system based on developed priorities.
- Develop, maintain, and implement best practice templates/forms, processes, and policies via a Procedures Manual, playbooks, and standard operating procedures to achieve team metrics, department objectives and organizational goals.
- Support and prepare Leadership by developing comprehensive data reports, presentations, productivity reports/charts, goal progress, and updates to be easily digested by stakeholders, executives, and School Leadership that measure program consistency and goal achievement to drive continues improvement efforts.
- Provide expertise and guidance to employees to plan an investigation, conduct interviews, draft interview questions, interpret and apply
District policy, conduct investigations, and draft investigations documentation, which includes editing, reviewing, and approving the final written work product. - Track, monitor, and evaluate employees’ investigation progress to ensure employees achieve investigation deadline goals and meet the requirements outlined in the department’s manual and goals. Implement and monitor priority deadlines as applicable.
- Serve as point of contact to provide investigations guidance, support, and process expertise to internal stakeholders conducting investigations as well as executing special project requests. Preserves and disseminates campus security footage for investigations or special projects.
- Provides litigation support to internal and external counsel; Coordinate, collaborate, and communicate, and with internal counsel and external counsel, senior leadership, external, state, and federal agencies, and local, state, or federal law enforcement, regarding the progress of investigations, investigations findings, or other inquiries. This includes overseeing the department’s responses to Public Information Requests (PIRs).
- Prepare, discuss, and participate as a witness in internal and external employments hearings, such as grievance hearings, Texas Education Agency hearings, and Title IX hearings.
Maintain current knowledge and training on investigations methodology, processes, and procedures, along with staying abreast of best practices through organizations and agencies such as Association of Certified Fraud Examiners (ACFE), Association of Workplace Investigators (AWI), ATIXA, and the EEOC. This may include obtaining and maintain certifications related to investigations.
TITLE IX MAJOR RESPONSIBILITIES\:
- Receive and review the Title IX formal complaint. Determine what interviews to conduct and outline a potential schedule. Review and discuss potential investigative plan with supervisor. Provide a notice of interview to complainant and respondent for them to prepare. Complete complainant, respondent, and witness interviews. Determine if parties have legal representation and coordinate with them where relevant.
- Timely handle investigation tasks to include parent coordination, campus cooperation, exhibit preparation, coordination with multiple District departments and subject matter experts. Preserve and gather relevant evidence. Determine if translation is necessary and request documentation timely. Coordination with legal services to obtain necessary redactions for evidence, party responses, and final report. Gather and review additional evidence and then provide all evidence directly related to the formal complaint to the parties for review. Review any responses from parties after reviewing the evidence. Maintain deadlines to ensure dissemination and receipt of relevant evidence in accordance with Title IX regulations. Prepare and finalize the investigative report to submit to the Title IX Coordinator.
- Provide ongoing updates to the Title IX Coordinator and PSO Management. Remain knowledgeable of current laws and regulations relating to Title IX.