Manager In Training at The St. Joe Company

Job Summary

The St. Joe Company MIT (Manager-In-Training) program is designed to give prospective, new leadership the opportunity to explore various areas of operation as a part of St Joe. Over the course of 12-18 months, MITs will engage with different departments in hospitality, from greeting guests at the front desk and managing reservations, to inspecting rooms and ensuring they are kept to the highest standards. In addition, MITs will have opportunities to work in food and beverage, talent relations, and sales.

At the conclusion of the MIT program, participants will have a gained a better understanding of all aspects of the St. Joe Company and will have the opportunity to pursue working with a department of interest.

As a part of this position, MITs will be able to enjoy the benefits of a full-time St. Joe employee, ranging from health insurance plans to discounted rates at all St Joe properties. In addition, company housing is available for participants who need it.

Primary Responsibilities & Essential Functions

MIT participants will essentially take on the functions of a managerial position at the respective department. These functions will include a variety of responsibilities, including:

• As a front desk agent: familiarizing with and operating various PMSs (property management system) like OnQ, Opera, Alice, etc., being able to check and book reservations, assign rooms, and manage guest payments
• As a housekeeper: Cleaning rooms while maintaining the Forbes Travel Guide standards of cleanliness including but not limited to making beds, cleaning bathrooms, and creating for unique, personalized experiences
• In Food & Beverage: Seating and serving guests, assigning staff to certain tables, and resolving any guest complaint.
• In every position, practicing Southern Hospitality with every guest interaction, ensuring that each guest has a positive and memorable experience

As you rotate through various tracks, you will also learn about HR, payroll, scheduling, corrective action documentation, safety, budgeting, reforecasting, understanding financials, and other areas depending on interest.