Manager - Information Services

Position Summary:

The Manager - Information Services is responsible for planning, implementing, managing, and maintaining the hospital's information technology systems and infrastructure. This role ensures the reliable operation, security, and compliance of all clinical and non-clinical technology systems that support patient care, hospital administration, and regulatory requirements. The Manager - Information Services leads IS staff, manages vendors, oversees cybersecurity initiatives, and drives digital transformation projects that enhance healthcare delivery.

Key Responsibilities:

Collaborating with the incumbent Managed Service Provider to plan and deliver technology solutions and projects aligned with hospital priorities, security, privacy, and regulatory requirements in the below key areas:

• IS Operations and Infrastructure
• Cybersecurity and Compliance
• Leadership and Staff Management
• Project and Vendor Management
• Strategic Planning

The Person

Strong emphasis will be placed on the applicant’s ability to demonstrate the organisations CORE values – Collaboration, Openness, Respect and Empowerment - as well as their ability to commit to and apply these values in the workplace.

To be considered for this exciting opportunity, please submit a cover letter and detailed resume outlining how you meet the organisations values and the following key selection criteria:

Essential

1. Tertiary qualification in Information Technology, Computer Science, Information Systems, or a related field.
2. Minimum 5 years' experience in IT management.
3. Experience managing enterprise infrastructure, cybersecurity, and complex business applications.
4. Strong knowledge of network architecture, cloud services, and data security.
5. Demonstrated experience leading technology projects and teams.

Desirable:

1. Experience within healthcare, hospital, or aged care environments.
2. Relevant certifications such as:
3. ITIL
4. PRINCE2 or PMP
5. Microsoft Certifications
6. CISSP, CISM, or equivalent cybersecurity certification
7. Knowledge of healthcare information systems and interoperability standards.

How to Apply

Please submit the following:

1. A cover letter that addresses the ‘Key Selection Criteria’ (maximum 2 pages)
2. A detailed resume (including 2 professional referees)
3. Submit your application on our website and complete the Application for Employment form.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on 7 November 2026, whichever is sooner.

The Benefits

As a part of The Friendlies team, you can access an extensive array of benefits such as attractive salary packaging options up to $15900 annually towards household expenses and an additional $2650 annually towards meals and entertainment expenses.

Find out more about why The Friendlies is a great place to work at

Vaccine Preventable Diseases (VPD) Requirements

It is a mandatory condition of employment that some roles within our hospital require you to be vaccinated, and remain vaccinated during your employment, against some or all of the following vaccine preventable diseases; Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.