Manager, Infrastructure & Security Operations

CV Resources is partnering with a well-established technology organization to identify an experienced Manager, Infrastructure & Security Operations. This is a high-impact leadership opportunity for an infrastructure professional who enjoys leading teams, solving complex production issues, and maintaining secure, highly available environments.

Location: Sandy, UT | 100% Onsite
Salary: $150,000–$180,000/year DOE
Employment Type: Direct Hire
Schedule: Monday–Friday, with participation in an on-call rotation
Travel: Occasional travel to customer or remote sites

About the Role

The Manager, Infrastructure & Security Operations will lead a team responsible for the availability, performance, security, and reliability of critical server, storage, endpoint, and customer-facing infrastructure.

This is a hands-on leadership role in a regulated environment. The ideal candidate will bring strong infrastructure operations experience along with the ability to lead incident response, drive root-cause analysis, improve operational processes, and develop a high-performing technical team.

Key Responsibilities

• Lead day-to-day infrastructure and security operations across production and customer-facing environments

• Oversee physical and virtual servers, storage, backup/recovery, endpoints, and customer-site hardware

• Ensure infrastructure availability, performance, security, and adherence to established service levels

• Build and maintain monitoring, alerting, and logging across infrastructure

• Establish performance baselines, monitor capacity, and proactively address recurring issues

• Lead infrastructure incident response, root-cause analysis, and post-incident reviews

• Ensure technical issues are thoroughly investigated, documented, and appropriately escalated

• Manage hardware lifecycle, infrastructure upgrades, replacements, and decommissioning

• Oversee firewall administration, access control, VPN, endpoint protection, patch management, and vulnerability remediation

• Support security incidents, audits, penetration testing, and regulatory examinations

• Maintain and test disaster recovery and backup/recovery procedures

• Maintain accurate infrastructure diagrams, runbooks, operational procedures, and configuration records

• Partner closely with Software Engineering, Client Support, and Network & Systems Operations

• Work directly with customers and third-party IT providers to troubleshoot infrastructure and performance issues

• Manage infrastructure vendors and ensure service-level commitments are met

• Lead, coach, and develop the Infrastructure & Security Operations team

• Participate in hiring, training, cross-training, and performance management

Qualifications

• 5+ years of experience in IT infrastructure or systems operations

• 2+ years of direct people management experience

• Experience supporting production infrastructure for external customers under service-level commitments

• Strong knowledge of servers, virtualization, storage, backup/recovery, and endpoint infrastructure

• Working knowledge of networking fundamentals, firewalls, and VPN technologies

• Experience with infrastructure monitoring, alerting, and performance management

• Strong incident management and root-cause analysis experience

• Experience with security operations, patch management, vulnerability remediation, and change management

• Excellent written and verbal communication skills

• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered

Preferred Qualifications

• Experience in credit unions, banking, fintech, or another regulated financial services environment

• Familiarity with FFIEC, NCUA, SOC examinations, or similar regulatory/audit frameworks

• Experience supporting branch-level endpoints and peripheral hardware

• Six Sigma or DMAIC/process improvement experience

• Certifications such as Security+, Server+, CCNA, ITIL, VMware, or Microsoft infrastructure certifications

What We're Looking For

We're looking for an infrastructure leader who can balance technical depth with strong people leadership. You'll need to be comfortable getting into the details when a critical issue occurs, while also building processes, developing your team, and improving the overall reliability and security of the environment.

If you're an experienced Infrastructure, Systems, or IT Operations leader looking for an opportunity with significant ownership and impact, apply today through CV Resources!

CV Resources is an equal opportunity employer.

PandoLogic.Keywords:Infrastructure Manager, Location:Sandy,UT-84094, PL:604091186