Manager - IT

Role & responsibilities

IT Infrastructure Management: Oversee the installation, maintenance and management of IT infrastructure, including servers, desktops, laptops, printers, networking and internet connectivity across the campus.

2. Network & Systems Administration: Ensure smooth functioning of LAN, WAN, Wi-Fi, servers, firewalls, CCTV, biometric systems and other IT-enabled facilities.

3. IT Support & Operations: Provide timely technical support to faculty, staff and students, ensuring minimum downtime and uninterrupted IT services, including critical campus requirements.

4. Software & Application Management: Manage university ERP, LMS, HRMS, email systems, academic software and other institutional applications in coordination with respective vendors.

5. Information Security: Implement cybersecurity measures, data protection policies, access controls, antivirus management, backup systems and disaster recovery procedures.

6. IT Asset Management: Maintain an updated inventory of IT assets, software licences, hardware allocation, AMC contracts and warranty details.

7. Vendor & Budget Management: Coordinate with IT vendors and service providers, monitor service-level agreements, prepare IT budgets and ensure cost-effective procurement and maintenance.

8. Project Implementation: Plan and execute IT infrastructure upgrades, technology integration, campus digitalisation and new IT initiatives