Manager - Landscape & Equipment Maintenance

Scope of Responsibility

A. Golf Course & Greens

The Manager will oversee the maintenance and presentation of the resort’s 18-hole golf course, including:

• Maintenance and presentation of all 18 greens, ensuring consistent turf quality, appearance and playing conditions.
• Maintenance of fairways, tees, roughs, bunkers and surrounding golf-course areas.
• Turf management, mowing, irrigation, fertilization and pest/disease control.
• Development and implementation of appropriate turf-management and agronomic programs.
• Planning and allocation of manpower, materials, equipment and other resources.
• Continuous improvement of golf-course presentation and maintenance standards.
• Coordination with Golf Operations to support the overall golfer experience.

B. Golf Course Machinery & Equipment

The Manager will oversee the availability, reliability and maintenance of golf-course machinery and specialized equipment, including:

• Mowers, tractors, utility vehicles and other turf-maintenance machinery.
• Preventive-maintenance schedules and inspection programs.
• Monitoring of equipment condition, reliability, utilization and downtime.
• Planning and coordination of servicing, repairs and replacement requirements.
• Proper maintenance records and equipment documentation.
• Machinery lifecycle management and cost control.
• Ensuring equipment is safe, operational and fit for purpose.

C. Resort Landscape & Horticulture

The Manager will oversee the resort’s landscape and horticultural operations, including:

• Resort entrances, arrival areas, gardens, pathways and public areas.
• Guest-facing landscapes and recreational areas.
• Lawns, trees, shrubs, ornamental plants and seasonal planting.
• Pruning, trimming, planting and general horticultural maintenance.
• Landscape irrigation and water-management practices.
• Landscape improvement and beautification projects.
• Maintaining consistent landscape standards that support the resort’s brand image and guest experience.
• Coordination with Engineering and other departments on landscape-related infrastructure and maintenance requirements.

D. Landscape Innovation, Festivals & Major Events

Beyond routine maintenance, the Manager will contribute to the creative development and enhancement of the resort landscape to support the resort’s seasonal and event calendar.

Responsibilities will include:

• Developing creative landscape concepts for festivals, public holidays and seasonal celebrations.
• Designing landscape enhancements for weddings, corporate events, VIP functions and major resort events.
• Introducing themed planting, floral displays, decorative landscape features and seasonal visual elements.
• Creating attractive arrival experiences, event spaces, photo opportunities and signature landscape features.
• Working closely with Operations, Events, Marketing and other relevant departments to align landscape concepts with event themes and resort initiatives.
• Identifying opportunities to creatively utilize existing landscape assets to enhance guest engagement.
• Developing reusable and adaptable concepts to maximize value and manage costs.
• Exploring sustainable and cost-effective landscaping solutions.
• Ensuring temporary landscape installations and event enhancements meet safety and operational requirements.

This will enable the landscape function to contribute beyond routine maintenance and support the resort’s guest experience, destination appeal and event proposition.

E. ISO Standards, Compliance & Continuous Improvement

The Manager will support the resort in meeting applicable ISO management-system requirements by ensuring that landscape, golf-course and machinery-maintenance activities are properly planned, documented, monitored and controlled.

Key responsibilities will include:

• Establishing and maintaining appropriate SOPs, maintenance schedules and inspection procedures.
• Maintaining equipment, machinery and maintenance records.
• Implementing preventive-maintenance programs.
• Supporting risk assessments and safe working practices.
• Ensuring appropriate control and documentation of fertilizers, chemicals and other landscape materials.
• Monitoring relevant environmental and operational controls.
• Supporting internal and external ISO audits.
• Addressing audit findings and implementing corrective and preventive actions.
• Monitoring departmental KPIs and identifying opportunities for continuous improvement.
• Ensuring employees are appropriately trained and follow established procedures and standards.

Expected Business Benefits

Golf Course & Guest Experience

• Consistent quality and presentation across the 18-hole golf course.
• Improved condition and consistency of all greens.
• Better turf health and playing conditions.
• Enhanced golfer satisfaction and overall golf-course experience.
• Protection of the resort’s golf-course reputation and asset value.

Machinery & Cost Management

• Reduced machinery breakdowns and operational disruptions.
• Improved preventive-maintenance compliance.
• Extended equipment lifespan.
• Better control of repair and replacement expenditure.
• Improved machinery utilization and resource planning.

Resort Landscape

• Consistently high landscape standards across the resort.
• Improved arrival experience and overall property presentation.
• Enhanced guest-facing gardens and recreational areas.
• Better horticultural planning and resource utilization.
• Improved irrigation and water-management practices.
• Continuous landscape improvement and beautification.

Events & Resort Experience

• More attractive and creative landscape presentation for festivals and major events.
• Stronger visual identity and destination appeal.
• Enhanced event spaces, arrival areas and photo opportunities.
• Greater guest engagement and memorable experiences.
• Better integration between landscaping and the resort’s event calendar.

ISO Compliances, Safety & Operational Governance

• Ensure compliance with applicable ISO management-system requirements.
• Maintain accurate and up-to-date SOPs, maintenance schedules, inspection records and equipment documentation.
• Ensure required risk assessments, operational controls and safe working practices are implemented.
• Ensure proper control, storage, usage and documentation of fertilizers, chemicals and other landscape materials.
• Support readiness for internal and external ISO audits.
• Ensure timely closure of audit findings and implementation of corrective and preventive actions.
• Monitor departmental compliance and identify opportunities for continuous improvement