Manager Maintenance

City/State:

Bronx, New York

Grant Funded:

No

Department:

FAC - ENG Moses

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8 AM-4:30 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$88,000.00-$110,000.00

The Maintenance Manager is responsible for directing and managing building maintenance operations to ensure a safe, functional, and compliant healthcare environment for patients, visitors, and staff. This position oversees Engineering Building Supervisors and maintenance personnel, coordinates repairs and maintenance activities with internal teams and external vendors, and leads the planning and execution of preventive, predictive, and corrective maintenance programs. The Maintenance Manager serves as a key liaison with hospital departments, promotes service excellence through established Service Level Agreements (SLAs), and ensures readiness for all regulatory inspections and compliance requirements.

Essential Duties and Responsibilities

• Direct, supervise, and evaluate Engineering Building Supervisors and maintenance staff engaged in facility maintenance and repair activities.
• Plan, organize, and oversee daily, weekly, and monthly maintenance operations, including preventive, predictive, and reactive maintenance programs.
• Coordinate and prioritize maintenance requests, repairs, and capital improvement projects to minimize operational disruptions.
• Collaborate with internal engineering staff, contractors, and vendors to ensure timely completion of maintenance and repair work.
• Conduct routine rounds of assigned facilities and areas of responsibility to assess building conditions, identify deficiencies, and ensure corrective actions are implemented.
• Develop and maintain effective relationships with hospital leadership, department stakeholders, and customers to ensure service expectations and Service Level Agreements are achieved.
• Monitor work order systems and maintenance performance metrics to ensure efficient service delivery and operational effectiveness.
• Manage departmental staffing, scheduling, time and attendance, performance evaluations, employee development, and disciplinary actions in accordance with organizational policies.
• Ensure compliance with all applicable federal, state, local, and healthcare regulatory requirements, including The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), Department of Health (DOH), OSHA, and applicable building and life safety codes.
• Lead departmental preparation and response efforts for regulatory agency inspections, audits, and accreditation surveys.
• Review inspection findings, develop action plans, and ensure timely resolution of compliance-related issues.
• Assist in developing departmental operating and capital budgets and monitor expenditures to ensure fiscal responsibility.
• Promote a culture of safety, customer service, accountability, and continuous improvement throughout the department.
• Participate in emergency response activities and provide operational support during facility emergencies, system failures, and adverse weather events.

Qualifications

Education

• Bachelor's degree in Engineering, Facilities Management, Construction Management, Business Administration, or a related field preferred.
• Equivalent combination of education, technical training, and experience may be considered.

Experience

• Minimum of five (5) years of progressively responsible experience in building maintenance, facilities management, engineering operations, or a related field.
• Minimum of three (3) years of supervisory or management experience overseeing maintenance personnel.
• Experience in a hospital, healthcare, or complex institutional environment preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of building systems including HVAC, electrical, plumbing, mechanical, fire protection, and life safety systems.
• Knowledge of preventive and predictive maintenance principles and computerized maintenance management systems (CMMS).
• Understanding of healthcare facility regulatory requirements and accreditation standards.
• Ability to analyze operational issues, establish priorities, and implement effective solutions.
• Strong leadership, employee coaching, and performance management skills.
• Excellent verbal and written communication skills with the ability to interact effectively at all organizational levels.
• Demonstrated customer service orientation and commitment to service excellence.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Proficiency with Microsoft Office applications and maintenance management software.

Working Conditions

• Hospital and healthcare facility environment.
• Frequent walking throughout multiple buildings and facility locations.
• May be required to work evenings, weekends, holidays, and participate in on-call coverage for emergency situations.
• Exposure to mechanical equipment, construction activities, and various environmental conditions associated with facility operations.

Physical Requirements

• Ability to walk, stand, climb stairs, and inspect facility areas for extended periods.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.
• Ability to access building infrastructure spaces, including mechanical rooms, rooftops, and utility areas as needed.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.