Manager Master Data Integrity

Management Level:

87

Work Shift:

1ST SHIFT (United States of America)

Job Summary

The Manager, Master Data Integrity, owns the accuracy, consistency, and governance of Tyson’s Sales and Customer hierarchies. This includes customer account structures (sold-to, region, chain, and parent relationships) and sales organization with account-owner alignments across SAP, Trade Management, all Analytics platforms, and related systems.

This role is the subject matter expert and accountable owner for these data domains, working with Sales, Finance, Customer Service, Master Data Governance, Demand Planning, and IT to prevent data issues, resolve them quickly, and protect the order accuracy, trade spend, and reporting that depend on them. The ideal candidate has strong master data expertise, the ability to influence at all levels of the organization, and experience navigating complex data systems.

Key Responsibilities

• Serve as the champion and subject matter expert for Sales and Customer hierarchy data, ensuring data interdependencies and quality are maintained across platforms.
• Own the end-to-end process for creating, changing, and maintaining Sales and Customer hierarchies.
• Lead the data quality management process for commercial sales data: define and report data quality metrics, identify and resolve inconsistencies and gaps, and drive root-cause analysis to prevent recurring issues.
• Assess the downstream impact of hierarchy changes (customer reorganizations, new accounts, sales realignments, acquisitions) on pricing, trade programs, invoicing, and reporting before they are implemented.
• Collaborate with stakeholders across the organization to address cross-functional data requirements.
• Partner with business users and IT teams to ensure controlled, well-communicated execution of data changes while maintaining data integrity.
• Establish, document, and advocate for organizational data quality standards, procedures, and governance practices, influencing stakeholders to align with best practices.
• Represent hierarchy data requirements in system and process projects, such as implementations, upgrades, and organizational changes.

Qualifications

Education:

• Bachelor’s degree in Business Administration, Information Technology, or a related analytical field, OR equivalent experience.

Experience:

• 5-7 years of experience in master data management, data governance, or data quality, preferably with customer or sales master data in SAP.

Leadership:

• Experience leading, influencing, and mentoring team members (formal or informal).

Preferred:

• 1-2 years of project or change management experience.

Industry Knowledge:

• Familiarity with Food Service, Retail, or Packaged Goods industries.

Technical Skills:

• Advanced proficiency in Excel and strong working knowledge of SAP systems, including customer master data and hierarchy structures.

Key Responsibilities

• Exceptional influencing skills, with the ability to communicate effectively at all organizational levels.
• Strong understanding of technology and data principles, with the ability to navigate complex systems.
• Proven ability to manage data end to end, from creation and maintenance through downstream use in reporting and decision-making.
• Detail-oriented, with a keen ability to assess the broader implications of system or data changes.
• Comfortable challenging requests that would compromise data integrity, with a solution-oriented approach to alternatives.
• Intellectually curious and committed to continuous improvement.
• What Success Looks Like
• Sales and Customer hierarchy data is governed by documented standards and a repeatable change process.
• Data quality is measured and reported, with measurable reduction in hierarchy-related errors, corrections, and rework with 99% accuracy.
• Hierarchy changes are assessed and communicated before implementation, with minimal downstream disruption.
• Business partners in Sales, Finance, Customer Service, Demand Planning, and Analytics trust and rely on the data.

Why Join Us

This role directly protects the accuracy of the customer and sales data that underpins Tyson’s order accuracy, trade investment, and customer relationships. You will be the recognized expert on these data domains, influence standards across Commercial and IT, and lead and develop a team. If you are passionate about data integrity, thrive in collaborative environments, and enjoy solving complex challenges, we encourage you to apply.

Internal Management & Management Support Applicants:

Automatic notification to your current manager will be initiated upon selection for interview. This applies to all candidates who are level 79 or above.

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

No

Referral Payout Eligible:

No

For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.