Manager

About the role

We are looking for a Manager profile to lead business management, people management, and operational management in one of our McDonald's restaurants in alignment with the company's mission, strategy, vision, and values.

What you'll do

• Lead and manage the restaurant team for the management and achievement of objectives.
• Know, enforce, and educate employees and supervisors on appropriate personnel policies, labor laws, and safety.
• Lead the progress and training of employees.
• Plan and conduct leadership in meetings.
• Supervise and review employee performance based on objective evaluation.
• Control of all P&L lines, e.g.: food cost, labor,
  PAC, etc.
• Planning and control of staff schedules.
• Ensure and supervise that the Safety Protocol is respected.
• Ensure that all daily document management, weekly inventories, and
  other reports are completed correctly and delivered on time
• Manage and lead Human Resources policies in the restaurant to guarantee Employer Branding
• Maintain high quality standards for raw and finished products,
  speed and quality of service, cleanliness, and sanitization.
• Measure external customer satisfaction and execute a plan to improve satisfaction with their experience and loyalty to McDonald's.
• Develop and execute local and national promotions that help boost sales and GCs.
• Develop and execute local marketing plans to maximize and boost sales within the community.
• Implement new products and procedures.

What are we looking for?

• Education: Higher Vocational Training and/or University Degree in Business Administration, Law, Labor Relations, Psychology, and/or similar studies.
• Experience: At least 4 years of experience as a Business Manager, preferably related to the hospitality sector.
• Experience as a Manager at Arcos Dorados will be valued.
• Experience at McDonald's worldwide is valued.
• Proficiency in data analysis tools.
• Ability to work with P&L control and oriented towards KPIs.
• Ability to lead teams of 50 people and communicate effectively.
• People who defend the company's values in: Quality; Customer Service; and Cleanliness.
• Ability to work in a team, organization, and problem-solving will be valued.

These are the advantages of working with us

• The opportunity to belong to and live the project of a great multinational like McDonald's.
• Competitive salary.
• Permanent full-time employment contract.
• Intensive schedules with rotating breaks.
• Training provided by the company.
• And much more!

Do you see yourself reflected in this role? McDonald's is waiting for you.

Requirements

• Schedule flexibility: Availability to work Monday to Sunday. You work 5 days and have 2 rotating days off. Rotating morning and afternoon shifts.
• Immediate availability.