Manager Medical Records

Manager of Medical Records- Ortho Alaska

The Manager of Medical Records oversees the daily operations of the medical records department within an orthopedic practice. This role ensures the accurate, confidential, and timely collection, maintenance, and retrieval of patient records in compliance with HIPAA and all applicable regulations. The manager also coordinates with clinical, administrative, and IT teams to support quality care and optimize recordkeeping systems and workflows.

Essential Functions

1. Conduct physical exams, assesses health status, orders and interprets tests, prescribes medications, and treats illnesses and conditions including giving injections and suturing wounds. Consults with physicians as needed and refers to physicians for more complicated medical cases or cases that are not a routine part of a NP’s scope of work.
2. Monitor therapies and provides continuity of care.
3. Triages patient calls and evaluates patient problems. Responds to emergencies including use of CPR.
4. Counsel patient/family on preventive health care.
5. Document patient information and care in medical record.
6. First assist in assigned provider’s surgery cases.
7. Participate in patient rounding.
8. Serve appointed rounds in walk-in clinic.

Competency

Knowledge

• Thorough understanding of HIPAA and state-specific health information privacy laws.
• Familiarity with orthopedic terminology, procedures, and treatment workflows.
• Knowledge of medical records retention policies, release of information procedures, and audit response.
• Understanding of accreditation and payer documentation requirements (e.g., CMS, private insurers).

Skills

• Thorough understanding of HIPAA and state-specific health information privacy laws.
• Familiarity with orthopedic terminology, procedures, and treatment workflows.
• Knowledge of medical records retention policies, release of information procedures, and audit response.
• Understanding of accreditation and payer documentation requirements (e.g., CMS, private insurers).

Abilities

• Ability to manage and prioritize multiple tasks in a fast-paced clinical environment.
• Ability to interpret and apply complex regulations and policies related to health information.
• Ability to maintain a high level of confidentiality and integrity.
• Ability to effectively lead a team, delegate responsibilities, and ensure accountability.
• Ability to adapt to changes in technology, healthcare regulations, and practice workflows.

Physical Demands

• Ability to sit for prolonged periods (up to 6–8 hours per day).
• Frequent use of hands/fingers for data entry, filing, and handling documents.
• Occasional standing, walking, reaching, and bending.
• Occasional lifting or carrying of files, records, or office equipment up to 20 pounds.
• Visual acuity to view computer screens and written documents clearly.

Equipment Operated

• Personal computer and office productivity software (Word, Excel, Outlook).
• EMR and document management systems (e.g., Epic, Athenahealth, EHR viewer tools).
• Scanners, copiers, fax machines, and multi-line telephones.
• Label printers and file storage equipment.
• Secure electronic file transfer tools and data encryption software.

Work Environment

• Office environment within a clinical setting.
• Frequent interaction with physicians, clinical staff, administrative staff, and third parties.
• Occasional exposure to confidential and sensitive health information.
• Fast-paced environment with deadlines and occasional interruptions.
• May require occasional extended hours or on-call availability for records-related issues or audits.

Education / Experience / Licenses / Certifications

Required

• Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field.

Preferred (in addition to Required)

• RHIT or RHIA certification preferred.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee who holds this position. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.