Manager, Middle Office

Manager, Middle Office

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

As Manager you will lead a team within the Reconciliations, Client Service & Delivery group. The Reconciliations function is responsible for reconciling client transactions to 3rd party data, to ensure the integrity and accuracy of the records. The focus of the CS&D function is to identify and resolve issues described in the third party reconciliations, to ensure that the portfolio is maintained (cash flows and security updates), and that any residual risk is captured and signed off prior to production of financial statements.

You will need to have an in-depth understanding of the risks, cash flows and best practice protocols required to be able to service your clients and ensure that your team meets the SLA’s. The ability to build and develop the professional skill set within your team will be critical as we look to improve our service.

Job Duties in Brief:

• Lead a team of experienced and junior finance professionals, while working with colleagues across functions to service your clients.
• Through the efficient allocation of staff, ensure that the team is sufficiently resourced, client deliverables are covered and overtime is minimized.
• Work with staff to ensure that risk on positions and activity is managed, communicated and escalated.
• Monitor the team’s deliverables to ensure that client SLAs are consistently met, while assisting to negotiate changes where applicable. Be aware of, and ensure, that best practice protocols are consistently applied.
• Be a subject matter expert on Reconciliation processes and systems; well versed in financial instruments and the economics of maintaining positions (both theoretical and practical application in Aexeo).
• Assist with new business projects and act as a point of contact for clients and counterparts within Citco during the process.
• Coach and develop staff to perform successfully in their current roles and develop them into management positions.

About You:

• Bachelor or Master level degree.
• 6+ years in Financial Services with an exposure to P&L Reporting or Operations processing.
• Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
• Exposure to systems implementations and work flow process initiatives.
• Strong customer relationship management.
• Strong analytical skills.
• Experience managing a team staff.
• Excellent communication skills.
• Knowledge of Hedge or Mutual Funds.
• Professional accounting designation is an asset.

What We Offer:

• A challenging and rewarding role in an award-winning global business.
• Opportunities for personal and professional career development.
• Great working environment, competitive salary and benefits, and opportunities for educational support.
• Be part of an industry leading global team, renowned for excellence.

Confidentiality Assured.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.