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VIVOS HOLDINGS

Discussion

MANAGER NATIONAL ACCOUNTS, WALMART

Open 31d

Summary:

The Manager National Accounts actively interfaces with Walmart , presents new products, and services existing business. The Manager National Accounts will provide market information; initiate monthly on-site visits; and participate in trade shows. The Manager National Accounts will develop, maintain, and expand customer distribution ; achieving sales volume and profits consistent with company objectives. Manage daily activities of all team employees and oversees activities involved in team accounts.

Essential Duties and Responsibilities:

  • Present new products and a full line of the company's capabilities; pursue and evaluate new business potential, visit stores, evaluate codes, make recommendations on product offerings
  • Forecast sales production needs, quantities, and trends. Compare sales performance to budget actuals
  • Provide customer support through on-site visits, follow-up on customer requests, resolving customer problems, develop product line information, review and process customer correspondence, review customer artwork
  • Coordinate prepare pricing, samples, correspondence, resolve shipping problems, and provide information for sales presentations
  • Review Finished Goods on Hand report and Excess or Slow Moving inventory; interface with customer and production; complete weekly report sales report, sample request, art work requirements
  • Customize marketing information; prepare sales documentation, which includes product information, sales quotes, and delivery information
  • Identify customer problems; make emergency on-site visits when needed; suggest and implement solutions
  • Supervise the daily activities of team staff, providing coaching and instruction as necessary
  • Networking within Walmart in order to secure all business opportunities
  • Ensuring internal company functions give the highest level of customer service to national accounts
  • Monitoring incoming orders and ensuring these are fulfilled effectively
  • Holding regular monthly meetings with internal stakeholders about key accounts
  • Investigating and resolving queries and issues raised by Walmart
  • Taking a proactive approach to account management
  • Arranging meetings with all relevant decision makers within the customer

Supervisory Responsibilities:

None

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