Manager of Accountability & Projects, Self-Directed Services

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.

The Manager of Accountability & Projects supports the Processing Operations team with financial analysis, accounting, and projects that improve operations and ensure compliance. This role partners with Processing Operations department heads on key financial activities, data reporting, special and annual audits, and other compliance work. Working alongside the Director of Processing Operations, this position identifies process improvement opportunities, recommends enhancements, and supports implementation. This position is a member of the Leadership Council.

The Manager of Accountability & Projects manages daily data transmission between software systems, checking for compliance or record errors, and liaises with Processing Operations department heads on data-related projects alongside Knowledge Management and Business Optimization. This role facilitates workflow development and Standard Operating Procedures, handles reconciliations for Payroll, Accounts Payable, and Financial Reporting, and supports financial services consultants on key initiatives. This position also supports special audits and assists the Finance Division with year-end audit tasks as assigned.