Manager of Data, Analysis & Impact

$24/hr. to $28/hr. with Generous Benefits Including a Free Family YMCA Membership

Not a Remote Position

The Manager of Data, Analysis & Impact builds and delivers the data and analytical capabilities to help the YMCA of Greater Rochester better understand its members, evaluate performance and make informed decisions.

This position oversees data quality and integrity, develops and maintains data flows from key business systems and prepares data for analysis and reporting. The Manager uses SQL, Power Automate, Power BI, Excel and embedded AI capabilities to combine data sources, automate recurring reports, create impactful analyses and publish reliable dashboards.

This position serves as both a hands-on data practitioner and an Association-wide resource. The Manager collaborates with functional leaders, process owners and system owners to understand business needs and deliver reliable, documented and sustainable data solutions. This position requires a commitment to delivering excellent service in alignment with the YMCA’s mission and core values.

ESSENTIAL FUNCTIONS:

· Develop and optimize integrated data flows to extract, transform and combine data for quality and integrity assurance, analysis and reporting.

· Partner with leaders, system owners and report users to define business questions and KPIs, prioritize reporting needs, improve data literacy and ensure reports are useful, understandable and appropriately applied in decision-making.

· Conduct recurring and ad hoc analysis using frequencies, trends, comparisons, cross-tabulations and other analytical methods to identify patterns, investigate business questions and diagnose the “why” behind the numbers in order to inform decisions.

· Build and maintain reports and dashboards that provide clear metric tracking and visibility into actionable information about membership, participation, attendance, programs, revenue and customer behavior.

· Advance data governance, including documentation, data definitions, reporting standards, and process improvements

· Establish validation and reconciliation processes that identify data quality issues, investigate discrepancies and build confidence in organizational reporting.

· Support organizational data readiness by documenting data processes, transformations and metrics so solutions are broadly understandable,

· Build organizational data capabilities by helping leaders and staff understand metrics, interpret reports and supporting staff to use analyses and reports for high impact.

· Support Association objectives and goals by demonstrating the YMCA mission and core values.

· Attend all required meetings, trainings, and professional development opportunities.

· Perform other duties as assigned in support of department operations and the YMCA mission.