Manager of Loan Programs

Make a Difference for Climate and Equity — Join Slipstream as a Manager of Loan Programs!

Apply your lending expertise to make a meaningful impact in advancing an equitable, clean energy future. If you enjoy developing people, solving operational challenges, and turning complex workflows into dependable customer experiences, this role offers the opportunity to bring those strengths together. As a Manager of Loan Programs, you’ll be part of our Energy Finance Solutions (EFS) team, where we help homeowners and businesses overcome upfront cost barriers to energy efficiency and renewable energy improvements.

Slipstream is a national, mission-driven organization that accelerates climate solutions—for everyone. We inspire new approaches to complex energy challenges and are optimistic, inclusive, and ambitious about our impact.

We are seeking a Manager of Loan Programs who will support EFS’ work by keeping program delivery efficient, accurate, and responsive—connecting people, processes, and technology to deliver high-quality service.

The ideal candidate combines strong project management, communication, and analytical skills with experience coaching teams, and building collaborative relationships to deliver high-quality service while adapting to changing priorities.

We encourage candidates from diverse backgrounds. We value collaboration, curiosity, and a commitment to continuous improvement. While we’re mostly remote, Slipstream can only hire in select states (outlined in the application). Our preferred candidate will be located in Madison, WI.

What You'll Do

• Lead and develop your team. Translate organizational priorities into clear goals, coach employees, support training and development, and manage staffing and work assignments. Foster an inclusive, collaborative environment that values different perspectives.
• Keep program operations running smoothly. Oversee fulfillment, form development and processing, invoice processing, reporting, and quality control. Monitor workloads and resolve bottlenecks to maintain consistent service across programs.
• Drive continuous improvement. Evaluate program processes, identify inefficiencies, and implement practical improvements to procedures and technology that balance cost, quality, and customer needs.
• Build strong partnerships. Serve as a client contact for operational and administrative matters, and coordinate with the Information Center, IT, marketing, and accounting to align support and resources.
• Strengthen systems and data quality. Partner with staff, contractors, clients, and IT to define data collection and reporting needs, improve operational databases and interfaces, and maintain data integrity. Support training on data entry and reporting tools.
• Support responsive program delivery. Coordinate program materials and updates, help address customer questions about eligibility and rebate decisions, and contribute to cross-functional workgroups.