MANAGER OF SUBSTANCE USE SERVICES

POSITION DESCRIPTION

Helpline Youth Counseling (HYC), a nonprofit agency, has provided youth services in Southeast Los Angeles County since 1971. Its primary purpose is to provide therapeutic counseling and assistance to at-risk, low-income children, youth, and their families.

Mission

The mission of Helpline Youth Counseling (HYC) is to help build individual, family, and community health, well-being, prosperity, and equity. HYC serves clients and community members through trauma-informed, strength-based prevention, early intervention, education, and treatment services.

Position Summary

The Manager of Substance Use Services is responsible for the oversight, program development, planning, implementation, and evaluation of substance use services. The position may also oversee related grant-funded programs, special projects, and agency initiatives, including Project TREE. The position ensures that program operations meets contracts, funder, regulatory, and agency requirements.

Duties and Responsibilities

• Oversee the performance and activities of program staff and services, including regular staff supervision, support with crisis-related matters, open communication, and team meetings.
• Manage contracts, certifications, and relationships with funding sources and partners, including the Los Angeles County Department of Public Health Substance Abuse Prevention and Control, the Los Angeles County Office of Education, the Department of Probation, local school districts, other County departments, and community-based organizations.
• Monitor the agency's Drug Medi-Cal program to ensure compliance with applicable ethical and legal standards, Los Angeles County quality assurance requirements, contracts, funder expectations, and agency policies.
• Plan, implement, evaluate, and support the expansion of current substance use prevention, treatment, and recovery services.
• Oversee assigned grant-funded programs, special projects, and related agency initiatives, including Project TREE, and ensure that required activities, deliverables, timelines, and reporting requirements are completed.
• Manage substance use services provided at HYC offices and community-based locations.
• Oversee staff training and cross-training and ensure compliance with agency, government, customer, and funder regulations, policies, procedures, instructions, and deadlines.
• Attend required trainings, webinars, County meetings, and substance use program meetings, including SAPC meetings and workgroups.
• Represent HYC in collaborative groups, interagency coalitions, and community organizations addressing substance use needs in Southeast Los Angeles County.
• Oversee outreach efforts that promote programs within the department.
• Serve as the agency's central point of contact regarding substance-use program services available to the community.
• Monitor contract performance and lead contract audit readiness, including accurate documentation of services, periodic reports, and compliance with federal, state, County, city, and agency requirements.
• Perform other duties as assigned.