Manager on Duty, Facilities

GENERAL PURPOSE: Assist in management of staff and customers at a multi-function recreation facility to include swimming pool, racquetball courts, meeting/activity rooms, gymnasium, weight room, climbing wall, aerobics room, other leisure facilities. This facility is over 72,000 square feet and has an average of 1000 guests visit daily.

Wheat Ridge is located on the ancestral homelands of Native peoples who lived on and stewarded this land long before its incorporation. During the 1859 Gold Rush, the City was a rest stop for miners and later named for its golden wheat fields. As unsuccessful miners turned to farming, the area thrived with orchards, vegetable fields, and later, greenhouses, earning the title “Carnation City.” Incorporated in 1969, Wheat Ridge now offers a central location with easy access to Denver and the Rocky Mountains. It operates as a home-rule city with a council-manager government, where the elected council sets policy, and the manager oversees daily operations and budgeting.

CORE VALUES: The City of Wheat Ridge is committed to excellence and ACTION!:

• Accountability: Employees take responsibility for their actions, decisions, and recommendations and are accountable to each other and the community
• Change: Adapts to changing organizational needs, conditions, and work responsibilities.
• Teamwork: Employees value teamwork as a collaborative effort, with each person contributing unique skills, knowledge, and training to achieve common goals.
• Integrity: Employees uphold the highest ethical standards, recognize the importance of public and customer trust and adhere to the values of the organization.
• Opportunity: Employees are empowered to grow professionally, develop best practices, and seek challenges to advance the City.
• NOW!: Employees are proactive, timely, and efficient in responding to the needs of the organization and the community – NOW!

RESPONSIBILITIES:

• Provide excellent customer service to patrons visiting or contacting Wheat Ridge recreation facilities.
• Responds to facility complaints referring unusual situations to Recreation Supervisor-Facilities.
• Responsible for recreation facility operation, maintaining facilities in a clean, neat, safe manner, maintaining discipline in assigned areas.
• Handles routine requests with building vendors/contractors including janitorial, electrical, and property management (i.e. building temperature, lighting, equipment failures).
• Work closely with aquatic staff to allow for a coordinated, professionally managed facility.
• Assist in facility supervision of locker room(s), meeting/activity room and fitness room. Generally assigned to work the front counter or other control areas of the Recreation Center.
• Assist with the pre-school registration, childcare registration, and have general knowledge of recreation programs and recreation center operations.
• Perform related work as required and assigned by the appropriate Facility Coordinator. Respond to emergency situations.
• Must use online scheduling software to accept work assignments and maintain availability.
• Responsible for writing incident reports in the event of injuries or property loss.
• Responsible for daily cash control operations, opening/closing, patrolling facility.
• Facilitate class registration in RecTrac registration system including trip registrations.
• Reconcile money received with general ledger report; process activity refunds, transfers, and household credits.
• Perform room set up and tear down as needed; perform basic light janitorial duties of facility as required.
• Perform related work as required and assigned.