Manager On Duty RiverPlex

Duties: Under the limited supervision of the Manager of Recreation Security, the Manager of Duty - RiverPlex will be responsible for:

• Operation of building in the absence of full-time staff.
• Conduct several rounds of the entire facility throughout the shift. Take notes of building cleanliness, broken items, lights in need of replacement, etc.
• Focus on large populated areas at certain times of the shift, including playgrounds, outdoor volleyball courts, and parking lots as needed.
• Rotate staff and assist staff on special projects as the need arises. Step in and assist staff when needed.
• Communicate and provide support to other department managers in situations that may involve additional discipline of patrons or staff.
• Assist staff at the end of the shift to get final jobs completed.
• Check the business reports at the end of the evening.
• Check and secure all doors in all departments and of the building, at the end of the evening.
• Respond quickly, intelligently, decisively, and in accordance with established emergency and accident management procedures.
• Handle all discipline situations in association with department managers with fairness and courtesy in mind. Support other department managers professionally when dealing with all situations.
• Provide additional coaching and training for staff that may need it, along with the department managers.
• Answer questions and resolve situations as they arise. Forward questions to the appropriate departments as necessary.
• Understand emergency procedures and work with other key staff to direct people efficiently and effectively.
• Fill in and operate the front desk area if needed.
• Utilize facility radio while on duty to communicate with staff.
• Follow all safety procedures that pertain to the duties performed and support all aspects of the Park District safety program.
• Perform all other duties as assigned.