Manager Operational Risk

Job description

• Assists in the identification, assessment, and monitoring of operational risks to ensure potential threats are proactively managed and mitigated.
• Collaborates with business units and process owners to gather data and monitor key risk indicators (KRIs) for effective risk management.
• Manages the preparation and analysis of risk reports to provide stakeholders with actionable insights into the organization's risk profile.
• Supports the implementation of risk control measures and mitigation strategies by working with business units to ensure appropriate controls are in place.
• Tracks and reports operational incidents to ensure lessons learned are successfully incorporated into future risk management practices.
• Participates in incident investigations and root cause analysis to contribute to corrective action plans that prevent future occurrences.
• Contributes to the delivery of risk training and awareness programs to educate employees and promote a risk-aware culture within the organization.
• Coordinates with internal and external stakeholders, including auditors and risk teams, to ensure alignment and effective communication of risk management efforts.
• Develops risk dashboards and visual data representations to evaluate control effectiveness and identify necessary enhancements.
• Conducts risk assessments and analyzes historical data trends to identify potential risks and assess their impact and likelihood on the business.

Skills description

What will you need?

• Educational background: Bachelor's degree in accounting, finance, business administration, or relevant discipline.
• Experience:
  • 7+ years of progressive experience in the same role.
  • 3-4 years of management experience.
• Technical proficiency:
  • Forward thinking
  • Business acumen
  • Internal and external networking
  • Team empowerment and development
  • Customer centricity
  • Hands-on experience in RCSA, KRI development, and risk/control assessment methodologies
  • Strong capability in operational loss analysis and root cause analysis (RCA)
  • Understanding of business continuity planning (BCP) and disaster recovery (DRP)
  • Advanced proficiency in Excel and reporting tools like Power BI
  • Strong experience in risk reporting, governance frameworks, and policy/procedure development
  • Strong process mapping and control improvement